Downtown Jackson Vacations from $229

Great location at UCD!

The room itself was gorgeous and spacious, however there were visible stains on the couch. My main concern though, was the lack of attention at all from the staff. Even during hours in which they were supposed to be there (presumably 9:30-4:30), they were gone from the front desk and not answering messages. To preface, they said to message a specific number for anything we needed in addition to another number we could call. My friend who was staying with me messaged on a Wednesday for towels as we felt we needed more than what they had given, and we never received a response. On Thursday I messaged at 2:50p, over an hour before they were supposed to leave, and never got a response until I sent “hello??” hours later. By then it was after those hours so they were definitely off the property, and we could only get one extra bath towel and a couple extra hand towels they had out in the hallway. It was just an extremely disappointing experience for booking what was supposed to be the best room in the hotel. Other than the lack of staff to help, the place was clean and comfortable. Would stay again as long as I prepared by bringing some of my own towels.

Very clean bed sheet, blanket, floor, bathroom and shower. Staff were very polite, helpful and nice. Air condition and heater working fine. The room door had little opening at the bottom where the ants got in during the day and night. No table and chair which made us sit on the bed all the time. No rack for placing luggage therefore we had to place our luggage on the floor. No continental breakfast and coffee machine in the room. Not much channel variety on TV. Old movies and not easy to operate the remote.

Fantastic hotel... loved it, heading back soon.