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Reviews of Westport Serviced Apartments

4.5 out of 5
Westport Serviced Apartments
138 West Marketgait, Dundee, Scotland

Reviews

9.4

Exceptional

Rating 10 - Excellent. 69 out of 93 reviews" "
Rating 8 - Good. 18 out of 93 reviews" "
Rating 6 - Okay. 5 out of 93 reviews" "
Rating 4 - Poor. 1 out of 93 reviews" "
Rating 2 - Terrible. 0 out of 93 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.6/10

Property conditions & facilities

Reviews

4/10 Poor

Jamie

Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious, and the equipment was very clean.
Stayed 2 nights in May 2021
Response from Daniel on May 26, 2021
Thank you for your kind review and we are glad you enjoyed your stay.

8/10 Good

Ross

Liked: Cleanliness, room comfort
Would 100% use again
Check in was quick, the main lift wasn’t working but fortunately there was a service lift to use. The free parking was round the back of the building with no where to stop near the door, a bit of a pain if you have lots of bags but far from the end of the world. The apartment was spacious, clean and well kitted out with everything you need for your stay apart from something to clean your dishes with. The bathroom light barely worked but this was the only very very minor fault we could find in an otherwise decent place to stay in a central location. Will definitely use again!
Stayed 2 nights in Apr 2021

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2021

10/10 Excellent

Kevan

Business traveler
Liked: Cleanliness, room comfort
ideal apartment
great stay in the centre, walking distance to uni, free off street parking available. shops nearby, will definitely be back on my next trip to city
Stayed 5 nights in Dec 2020
Response from Daniel on Dec 12, 2020
Thank you for your kind review. We are glad you enjoyed your stay and look forward to welcoming you again.

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Oct 2020
Response from Daniel on Oct 24, 2020
Thank you for your review, we are happy you enjoyed your stay and hope to see you again in the future.

8/10 Good

Scott

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2020
Response from Daniel on Oct 24, 2020
Thank you for your review, we are happy you enjoyed your stay and hope to see you again in the future.

10/10 Excellent

Helen, London

Traveled with partner
Liked: Cleanliness, amenities
The staff stand out for their friendly and helpful approach. The apartments are very spacious particularly the bedrooms. Some TLC needed eg balcony wood needs refreshed and cushions updated. Excellent standards on cleanliness.
Stayed 4 nights in Aug 2020
Response from Daniel on Oct 7, 2020
Thank you for the lovely review, we are glad you enjoyed your stay and we hope to see you again in the future.

10/10 Excellent

lyndsay

Liked: Cleanliness, room comfort
Stayed 2 nights in Aug 2020

10/10 Excellent

Jo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location, with free parking and WiFi
Very nice apartment and much better value than a hotel room. Free parking for the day of your arrival and the day of checkout is also a bonus as most other hotels in Dundee you will have to pay extra for parking. There is a casino in the building complex aswell, which is pretty good if that's your sort of thing or you can go and just have a drink without the obligation of gambling too - if it isnt your sort of thing however there is no noise from this so you wouldn't know it was there otherwise. Theres a tesco express store at ground level, and a LIDL store across the other side of the roundabout so there is plenty of options nearby for purchasing food etc for the self catering. City centre shops about 5 - 10 min walk depending on how fast you walk or there is a bus stop outside the hotel (outside Tesco) for the super lazy!. Wifi is available for free throughout the apartments - you can pay to upgrade this to a high speed option but the free option was fine for what we used it for.
Stayed 1 night in Feb 2020

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2020

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely worth it
Lovely apartment and in the perfect locating in town staff were very friendly and helpful
Stayed 1 night in Dec 2019
Response from Daniel on Jan 22, 2020
Thank you for your kind review, we hope you consider us in the future if you are ever in Dundee again. Kind Regards

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super location,friendly and accommodating staff Although central, very peaceful
Stayed 1 night in Oct 2019
Response from Paul on Oct 19, 2019
Thank you for your kind review, we hope you consider us in future if ever you in Dundee. Kind Regards

8/10 Good

James

Stayed 1 night in Sep 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No noise. Lovely apartment. Staff at reception very pleasant and helpful.
Stayed 5 nights in Jul 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could not fault this property in and way. The apartment was perfect and we had no issues. We will definitely book in future. Thanks
Stayed 1 night in Jun 2019
Response from Reception on Jul 6, 2019
Thank you so much for your positive review - we really appreciate you taking the time to give us your feedback and we are glad you enjoyed Westport. We hope to welcome you back in the future.

10/10 Excellent

scott

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
night away
great place...would stay again
Stayed 1 night in Feb 2019
Response from Reception Manager on Feb 18, 2019
Thank you so much for your kind review - we are really happy you enjoyed your stay at Westport and hope to welcome you back in the future!

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas shopping in Dundee
Great location for shopping. Very friendly and helpful staff. Well appointed apartments.
Stayed 1 night in Nov 2018
Response from Michael on Nov 7, 2018
Thank you for your review, we hope too see you again

10/10 Excellent

peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Michael on Nov 7, 2018
thank you for leaving 5*

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Peter on Nov 23, 2018
Thank you for taking the time to review your stay. We appreciate it.

8/10 Good

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2018
Response from Michael on Nov 7, 2018
Thank for you leaving 5*

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from Michael on Nov 7, 2018
Thank you for leaving 5*

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Sep 2018
Response from Michael on Nov 7, 2018
Thank, you for leaving 5*

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
would definately come back
went here for our anniversary, cannot fault dundee or the accomodation
Stayed 2 nights in Aug 2018
Response from Daniel on Sep 2, 2018
thank you very much for your kind review. We are glad you enjoyed Dundee and your stay at Westport.

10/10 Excellent

Mr Ian J Corns

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2018
Response from Poppy on Aug 16, 2018
Thank you for taking the time to rate us and giving us such a high score. We look forward to welcoming you back to Westport.

10/10 Excellent

Cliff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2018
Response from Poppy on Aug 16, 2018
Thank you very much for the great review!

10/10 Excellent

Sheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dundee gen!
Great place! Went to The Open and stayed here. It was so convenient -within walking distance to shopping and the train station. The service was excellent and staff friendly! Would stay there again!
Stayed 2 nights in Jul 2018
Response from Poppy on Aug 16, 2018
Thank you so much for your great review - we are really glad you enjoyed your stay and hope to welcome you back in the future to Westport.

10/10 Excellent

G, Dallas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for NYC visit.
My two sisters bro-in-law stayed here for a quick 3 day trip to NYC. It was just perfect! Across the street from major subway connect. There was nice jogging at the east river. The owner was great as far as following up with directions on access and the accommodations had two good size bedrooms and two clean full baths. Only fecommendation is for host to insure there’s basic soap and paper towels in the apartment. We would definitely stay again !!!
Stayed 1 night in Jun 2018

10/10 Excellent

louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wish I had founds this sooner....
Wish I had founds this sooner having spent many nights in hotels in dundee over last few years. Excellent location and good to have additional living space.
Stayed 1 night in Jun 2018
Response from Reception Manager on Jun 23, 2018
We at Westport would like to thank you for your kind review - we wish you had found us sooner as well! Thank you again and we hope to welcome you back in the future.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Weekend break
Lovely apartment, in a centrally located area, within walking distance of all amenities! Lovely city to have a weekend break!
Stayed 2 nights in May 2018
Response from Reception Manager on Jun 23, 2018
Thank you very much for your excellent review. We are glad that you enjoyed Westport so much and we hope to welcome you back in the future!

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay highly recommend
Really enjoyable stay lovely apartment and the staff were brilliant. Very good to have dedicated parking as well for a city centre location
Stayed 1 night in May 2018
Response from Reception Manager on Jun 23, 2018
Thank you so much for your excellent review - we are really happy you enjoyed your stay so much and hope to welcome you back in the future!

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing night
Really enjoyed the appartment nice and clean, excellent area to
Stayed 1 night in May 2018
Response from Reception Manager on Jun 23, 2018
Thank you so much for your kind review - we really appreciate it and hope to welcome you back to Westport in the future.

10/10 Excellent

Sunghwan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very pleasant stay for about one week with my family. The living room was big enough for us and working staffs were friendly and locations were great too. I know many of my colleagues stayed at Queen's hotel, which were out-dated. I strongly recommend Westport if you visit to Dundee.
Stayed 5 nights in Oct 2017
Thank you so much for your kind review - we are glad you enjoyed your stay at Westport and hope to see you again in the future!

10/10 Excellent

Steven, Austin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful, spacious apartment with washer/dryer
We had a 3-night stay. It was half-way through a 28-day trip. It was so convenient being able to do laundry in our room while working on other activities. We also cooked dinners in the kitchen each night. There are two small convenience stores next door which sells laundry detergent, frozen dinners, milk, cereal, etc.
Stayed 3 nights in Sep 2017
Response from Poppy on Nov 20, 2017
Thank you so much for your kind review - hope to welcome you back to Westport in the future!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good stay
Lovely clean apartment with great furnishings and decor. Only downside was traffic nose
Stayed 1 night in Aug 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Weekend Away
Found the car park easily enough. Reception staff were great, offered lots of advice of where to eat etc. Rooms were large and bright, bigger than most apartments and also fully equipped for those on a longer stay. Close to the town centre and plenty of nightlife near by.
Stayed 1 night in Jul 2017

8/10 Good

Carol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not 5 star and poor value for money
Great location. Apartment however is not 5 star. At most 4 star. No air conditioning which did not make for a nights sleep. In fact the 3 of us barely slept at all on both nights we stayed. The apartments were very warm and if you opened the window to try and get some air into the room the noise from outside made it even more impossible to sleep. The decor is very dated and blingy and could do with a makeover. We paid £600 for 2 nights in a 2 bedded apartment which was much too expensive for what we got. Location is excellent and staff could not be faulted.
Stayed 2 nights in Jun 2017

8/10 Good

idre , luigi, larbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartment in the centre of Dundee.
Stayed for one night. Very impressed with cleanliness and overall experience. Great location with local amenities for a last minute food shop!!!

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent City Centre accommodation
Lovely apartment in the City Centre, close to all the bars, restaurants and shopping with convenient free parking.
Response from Westport on Jan 28, 2017
Dear Guest, Thank you very much for your lovely review, we are glad you enjoyed your stay at Westport. We hope to welcome you back soon. Best Regards, Westport

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quality
Great location. Free parking and great sized rooms. Great place.

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apartments, would stay again
Great apartments comprising huge spaces for socialising over two floors, comfortable beds and everything we needed for our stay. Sofa's could have been comfier but didn't impact on our enjoyment.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Full apt for hotel room price.
I stayed at the Westport for a week. The title said "apartments" but I was expecting a hotel room. Nope, these are *apartments*. Very spacious with a complete living room, kitchen, laundry area, and bedroom. About a 10 minute walk from the train station, 2 minutes from grocery store, and tons of restaurants nearby. Staff was extremely helpful and friendly. Highly recommended.

10/10 Excellent

Mel, York

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy in Dundee
Great apartment, large duplex, plenty of space & great staff they went out of their way to be helpful. Perfect position for bars & restaurants. Could not fault it

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service
Look elsewhere
Pricey, noisy neighbors, and hose keeping left my room unlocked.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort