"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...
"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent...
"A good location surrounded by beautiful scenery and a clean hotel. We generally enjoyed our stay, the included breakfast was good with the buffet refreshed frequently. Dinner was overpriced for the local market and several mistakes were made on our order. Other than this we were satisfied with our stay."
"A good location surrounded by beautiful scenery and a clean hotel. We generally enjoyed our stay, the included breakfast was good with the buffet refreshed frequently. Dinner was overpriced for the local market and several mistakes were made on our order. Other than this we were satisfied with our stay."
"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "
"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "
"Lovely room with a lovely gentleman at the front desk. The area is very peaceful, with Boyana Church only a few minutes walk away. Great dining options nearby as well. Highly recommend. "
"Lovely room with a lovely gentleman at the front desk. The area is very peaceful, with Boyana Church only a few minutes walk away. Great dining options nearby as well. Highly recommend. "
"It wasn't my first time in Kyustendil, but the first time in this hotel.
The staff members were much more than helpful and kind.
If I'll arrive to Kyustendil again - I'll definitely stay there again. "
"It wasn't my first time in Kyustendil, but the first time in this hotel.
The staff members were much more than helpful and kind.
If I'll arrive to Kyustendil again - I'll definitely stay there again. "
"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).
Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.
Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."
"A 4* hotel this is not. It's OK if you're just looking for a place to crash in Borovets but it's on the outskirts of town (10 min walk to town if you're not in ski boots).
Has a sauna but no jacuzzi or steam room and the pool is not really big enough for swimming properly.
Breakfast was average if you got there reasonably early but by 8am everything on the hot counters is cool and doesn't get replaced."
"Very professional staff and the hotel facilities were beautiful. Free parking which is an absolute steal in a hotel in Sofia (underground parking is very safe). Overall, such a pleasant stay we are looking to return! "
"Very professional staff and the hotel facilities were beautiful. Free parking which is an absolute steal in a hotel in Sofia (underground parking is very safe). Overall, such a pleasant stay we are looking to return! "
"Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good."
"Whilst further out of the centre than say the Flora, easily walkable and accommodation is clean and very warm. Thoroughly recommend the location. Feedback and local support also very good."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
"The lovely gentleman at the front escorted us to our room, and we had a welcome gift of cake! The view was breathtaking and the panorama restaurant on top of the hotel is both delicious and has another beautiful view of Sofia. Highly recommend this wonderful hotel. "
"Lovely room with a lovely gentleman at the front desk. The area is very peaceful, with Boyana Church only a few minutes walk away. Great dining options nearby as well. Highly recommend. "
"The breakfast offer at this hotel is very limited. There are only five set options available, all of which contain a large amount of bread. For guests who cannot consume gluten, this means that they cannot have a proper, satisfying breakfast. No alternative choices are provided apart from these five predefined breakfast sets. For a hotel with four stars, this is not really appropriate.
Another issue was that in the room, which was supposed to be non-smoking, there were clear signs of recent smoking.
On the positive side, the swimming pools by the hotel are excellent, and the pool bar is of good quality with a wide selection of cocktails"
"Highly recommended for the overall experience and range of amenities.
The rooms were modern, recently updated, clean and functional. View of the mountain was splendid.
The terrace restaurant was outstanding in both service and quality, including drinks, cocktails and desserts.
The pool is half Olympic size, flanked by two Jacuzzis and enclosed in a beautiful still.. The spa offers a range of hot/cold exposure plus massages and other services.
Kids (and adults) can enjoy the arcade and billiards rooms. Plenty of outdoor seating and indoor lounging area. Generously stocked breakfast and lunch buffets. "