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Entire apartment

Point Waterfront

3.5 star property

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Consider a stay at Point Waterfront and take advantage of a terrace, a garden, and dry cleaning/laundry services. Stay connected with free in-room WiFi.

Reviews

3.4 out of 10

Popular amenities

  • Pool
  • Kitchen
  • Parking included
  • Free WiFi
  • Air conditioning
  • Laundry
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About this property

Point Waterfront

  • Apartment located in Durban Point
  • A terrace, a garden, and dry cleaning/laundry services are just a few of the amenities provided at Point Waterfront. Stay connected with free in-room WiFi.
  • Other perks at this apartment include:
    • An outdoor pool
    • Free self parking
    • A roundtrip airport shuttle (surcharge), barbecue grills, and smoke-free premises
    • A 24-hour front desk and tour/ticket assistance
  • Room features
  • All guestrooms at Point Waterfront include comforts such as air conditioning, in addition to amenities like free WiFi.
  • More conveniences in all rooms include:
    • Bathrooms with separate tubs/showers and hair dryers
    • TVs with satellite channels
    • Wardrobes/closets, kitchens, and full-sized refrigerators/freezers

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Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight

Check-out

Check-out before 10 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are not available

Free cribs are available on request at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: ZAR 1500.00 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property

Frequently asked questions

Does Point Waterfront have a pool?

Yes, this property has an outdoor pool.

Is Point Waterfront pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at Point Waterfront?

Check-in start time: 2 PM; Check-in end time: midnight.

What time is check-out at Point Waterfront?

Check-out is at 10 AM.

Does Point Waterfront provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Point Waterfront located?

Located in Durban Point, this beach apartment building is steps from Harbour and Addington Beach. Golden Mile and uShaka Marine World are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

3.4

4.0

Cleanliness

6.0

Location

4.0

Staff & service

4.8

Property conditions & facilities
Rating 10 - Excellent. 0 out of 3 reviews
Rating 8 - Good. 0 out of 3 reviews
Rating 6 - Okay. 1 out of 3 reviews
Rating 4 - Poor. 0 out of 3 reviews
Rating 2 - Terrible. 2 out of 3 reviews

Reviews

Verified

6/10 Okay

Verified traveler

Liked: Property conditions & facilities, room comfort
Disliked: Cleanliness, staff & service

Need to service the apartment everyday.

I just could not understand why the are no cleaners to come and clean the apartment, why must I pay R250 extra for cleaning service? That is not on.
Stayed 2 nights in Jun 2017
Verified

2/10 Terrible

Verified traveler

Liked: Room comfort
Disliked: Property conditions & facilities

Great view but such bad management.

Very disappointed. No communication from FutureBound. Emailed 5 days before we arrive and asked about the Jacuzzi specifically and was advised all good. Arrived - nothing worked and it was so dirty. We phoned and was advised it has not been working - why did no one advise us as we paid for the bigger apartment specifically for this reason and I questioned it!? We were told someone will come out that day still but no one came, no one phoned back. The braai's bottom was so broken the ash fell through on the tiles. Some condiments will also me a nice touch such as sugar/salf/ braai casserole. There was no parking at all even though advised this is included. No one answered emergency phone about check out etc. I emailed on 22 March already with feedback and queering our deposit.. still no feedback it is 29 March - email sent twice again since that. NO one even bothers to make an effort to just reply to you. I WILL BE VERY CAREFUL in booking this. It is the most amazing apartment and the view is incredible .. it has so much potential and being in travel myself, I would have loved to sent all my clients to you as I really loved the view and apartment is great for family and all my business clients but the management is so unbelievably poor and the service is just shocking. We got to check in earlier then expected which was great - I appreciate that but the rest was just downhill from there. Please can someone advise on our refund of our deposit as well. Thank you!
Verified

2/10 Terrible

Richard

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Avoid if possible!

We stayed at the Point Waterfront 3 nights. Normally every stay through hotels.com is exactly as it appears and is always top quality, unfortunately this was not the case here. The apartment was dirty, there was broken cupboards, a green hot tub, nobody to meet us and show us where to park, so my car was clamped, the windows were loose, the patio doors wouldn't lock, the shower leaked so we had to use towels to mop up and nobody came to replace them. There was an inventory in place for the whole apartment which we were supposed to sign for and leave a deposit to cover, however the majority of the items were missing, such as glasses. There was supposed to be tea and coffee in the room, but none was left, batteries in tv remotes were dead, there was nails sticking out of one of the broken kitchen units, lights in one room flashed and in another room did not switch on at all. No wifi either. Overall it was thoroughly disappointing. I contacted the management team and the chairman who had left a welcome letter, but nobody replied to my emails and despite me calling a number of times, the management team did not come out to the apartment to see what my issues were. There were 3 parking spaces, all occupied by the apartment owner. The lack of any willingness to see why I was complaining just compounded the overall poor feeling towards the place. Zero service, dirty apartment, thoroughly disappointing.