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Boarding line at terminal was a bit confusing. The public announcement was not clear do to noise & speaker equipment. Sound quality was poor & garbled. Boarding gate # 8 on tkt but lines extended to gate # 10 due to full plane passengers.
Very happy for even paying economy. Good and very pleasant services.
The immigration process at Hanoi airport was horrible. The staff was very slow and unfriendly. I know EVA doesn’t run that but maybe something could be said.
Not just Eva but all airlines need to update flight schedules timely. Almost missed flights because plane bored earlier than scheduled.
very pleasant airline. You might an orchid on dinner tray. Always nice to look at.
Good. In a natural way. At least not bad
Just a pleasure
I did not like the small seats or the cost to book seats ahead of time. Not worth it
Friendly service on board. Good food. Modern plan. Overall great.
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