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Flight attendants need smile often.

The flight crew made sure the bathrooms are always clean and well-stocked. That makes a really big difference on long-haul flights

Good air quality ventilation in the cabin.

I saw quite a few empty business class seats and we were in premium economy. It would be great if they also upgraded Star alliance gold members.

Wifi didn't work

Seats are tight in economy. But otherwise ok.

The only thing that was difficult was that it was so warm in the plane!

I did not get the seats I wanted but the chosen seats for me were not bad.

on time departure. lots of snacks

I had an incredible experience