Edelwies Tours

We loved the amenities and used the pool and sauna almost every day. The breakfast was one of the best hotel breakfasts I’ve ever had. The air conditioning was really strong in our room which we appreciated. There were a few downsides. We didn’t feel like the staff were extra hospitable besides the cleaning crew. The cleaning crew were awesome and so friendly. But we asked if we could check out at 12 instead of 11 because we just got engaged and the receptionist said no which I thought was odd. In the US, they would have done something special for an engagement and we didn’t receive that response. He said he was concerned that his coworkers would be mad at him for letting us stay an hour later and didn’t want to get yelled at. After working in hospitality for 6 years, I was very surprised by this reaction especially at a hotel this expensive. Are other downside was we felt like we couldn’t sit outside on the lounge chairs because there were so many bees.

We loved our stay at Grand Tirolia. Firstly, the staff were extremely friendly and very welcoming. Secondly, the food was INCREDIBLE. The room was clean, comfortable and spacious. The indoor pool was a great depth and the natural pool was beautiful (if a little cold!).