“Notre séjour dans cet hôtel s'est globalement bien déroulé et l'établissement est tout à fait correct pour un quatre étoiles tunisien.
Cependant, un point négatif est à souligner : la gestion de notre réservation. Nous avons dû constater par nous-mêmes qu'on nous avait facturé le dîner alors que nous avions une réservation en pension complète. L'hôtel a fini par nous rembourser, mais nous aurions apprécié que cette vérification et cette information viennent directement d'eux, sans avoir à le……
“The property is right on the ocean and offers a lovely pool and excellent restaurant. The first night, the air conditioner didn't work in my room and the manager quickly moved me into a suite. I was the first guest to stay there! It was a welcoming, spacious room(s) and the TWO air conditioners worked great. I had dinner at the poolside restaurant, which was pitched as a 'snack bar'. I had grilled fish with fresh baked bread, two different types of salad and French fries. It was accompanied by……
“The internet didn't work, so I couldn't do the work I needed to do there. The room has no coffee maker or way to heat water to make tea or instant coffee. No hair dryer and someone came into the room and hid clothes in the cupboard that were sitting on a chair. Thankfully, I did not leave any valuables in the room. Also found an empty bottle of wine hidden in a cupboard. Also, noise from the nightclub next door, as everyone else has mentioned, is loud and continues until 2:00am. This was a……
“Personeel was heel vriendelijk. Toen we aangekaart hadden dat in één van de kamers geen deftig wi-fi netwerk was, kregen we zonder aarzelen een andere kamer toegewezen. Alles was er netjes en proper. Ze waren ook heel behulpzaam.”
