El Cielo Biosphere Reserve Tours

Clean Hotel in a great location y great restaurant.

It is very quiet and clean place.

I only gave it 4 stars as there are many good things about this property but with that comes many bad things. 1st the good; - Pool always perfect swimming temperature and I always had it to myself everyday I swam. - Staff were absolutely amazing and always accommodating and willing to help as much as they could. Spoke dual language at reception made check-in and check-out flawless. - Security for the property was good and always greeted each person/vehicle with respect while maintaining safety of property. Now the bad, you’ll notice a theme; - Air conditioning in room wasn’t cool enough and tried adjusting but to no avail it did not work. - Hot water in shower took nearly a week to finally happen. When it did it was extremely sufficient but still shouldn’t have taken as long even after asking for it to be tended too. - Not much lighting in the room, but that isn’t overly bad sometimes. Although had to open the curtains to the room just to get more light in the room. - Not allowing visitors into the rooms (this I understand for safety and security). Same time I have friends who live in this city and only see while I’m here on vacation. - Located on a hill, so if older it’s harder on the legs to walk up a path and not have any stairs with railings. Overall it’s a nice property and the location is close to everything. I would recommend this to people and myself I would stay here again.