El Matorral Vacations from $1,466

The location of the apartments was excellent being within easy walk to the beach and Morro Jable old town. The apartments have everything you need so are great for a week away although they are a little worn now so do need an update. Scratchy towels and beds that creek with the slightest move. The apartments were cleaned thoroughly every day which was great and we always found the pool empty which compared to other resorts is unheard of. The only main issue was how hot the apartments can get. Even with the rented fan some nights were unbearably hot so made for a sleepless night. We would definitely return but maybe a little later in the year when the nights are a bit cooler. Thank you to the lovely staff.

Rooms are somewhat outdated, there may be a carpet stain here or there. The Staff is Super friendly, cheerful, practically everybody. And the food is absolutely 5 Star fantastic!

Journey from airport long and windy. Didn’t like the mix up at check in and being given the wrong room for first night. No children’s entertainment on Sunday. Nice pool, lots of sunbeds nice food. Beautiful beach.

The 2 night stay was spoiled by dreadful attitude of reception staff. First reception presented me with bill & room was already paid for. I asked if room had clear view to beach, receptionist said’How do I know am I supposed to go into every room and check, you need to look!’ I enquired 4 times about shuttle to airport but receptionist on next shift didn’t speak English! I was then informed shuttle has to be booked 2 days in advance by exceptionally rude receptionist. Kettle was broken and took 3 calls to get replacement. I travel a lot for work & pleasure & I don’t think I’ve ever experienced such ‘attitude’. Thalassotherapy pool was in very poor repair & pool was one of the reasons I’d chosen hotel. Bar & restaurant staff excellent. I don’t usually give reviews but reception were so rude, I was rather upset, I feel other travellers should be warned!