“The staff was excellent. We had an issue with our shower and we joked with the staff about how it wasn't working correctly, and the staff was super apologetic and even gave a discount when they didn't have to do that. We loved the pool for cooling down and the food was delicious. The air conditioning was on the whole weekend and offered an excellent refuge from the heat during the day. Great location right by the beach and walking distance to popular clubs and restaurants. We had a great stay.”
“Our room door DID NOT ACTUALLY LOCK. The door handle would appear to lock, but if you simply pushed on the door, the entire door would open. That means anyone could have walked into our room while we were gone, despite us believing the room was securely locked.
What made this even worse was the hotel’s response when I complained. Instead of treating this as the serious security problem it was, I was basically told that the lock works as long as you “don’t force the door open.” That is……
“Cuando llegamos no sabían de nuestra reservación.
Nos gusto mucho la piscina.
La fiesta del viernes estuvo muy alegre con música en vivo.
Nuestra habitación con la minirefri nos ayudo mucho para las cosas de nuestra bebita.
El desayuno incluido era huevo con frijoles, queso, crema, tortillas y fruta, que no estaba mal, pero al 2do día ya no tenían fruta y si queriamos pedir algo mas no había nada, ni licuados, ni yogurt, algo fresco para ese calor, estoy diciendo algo extra que hubiéramos……
“La habitación estaba limpia y la piscina también. El único inconveniente es que en el anuncio dice que el desayuno es incluído pero cuando pregunté en el hotel, me indicaron que no, que había que pagarlo.
”
