El Sauco Vacations from $1,124

We liked it. Amazing location. But the road can be loud

On arrival, airport conditioning and elevator were not working. As a 64 year old with arthritic ankles, I had to drag my heavy suitcase up 3 floors to my room. Air con was broken all night (as was elevator) so I sweated all night and got little sleep. Went out in morning (walking down and up stairs still to/from breakfast - great breakfast btw). Returned in the evening to be told it was fixed. But not in my room! Rude staff member insisted it was my fault for 'playing' with controls. It was eventually fixed but both AC and elevator were not working for short periods throughout my 7 day stay. In my room, one rail over the safe to hang clothes but NO cupboard space, so had to live out of a suitcase. Gap at bottom of bed so small it was necessary to climb over the bed to get to a mirror on the other side. Breakfast good. Most staff friendly except the guy I mentioned earlier. Clean and modern. Coffee in lobby from a machine but not in room. Fridge but full of stuff they want to sell you at high prices. Pool and solarium are great, despite what I have read in other reviews. Noise was not an issue for me, again despite other reviews, although I was at the back of the hotel - I can imagine that front of hotel is pretty noisy. Last moan - and I am disgusted by this: the first night, when I had to bake in the heat and couldn't use the elevator, I had a bottle of water from the fridge. They refused to let me have this for free as some sort of apology and charged me for it at the end!

Wonderful Accommodation, Wonderful Staff and Amazing Location - What more can you ask for. My stay at Be Mate Malaga Soho was exemplary from the moment I checked in with the wonderful Ximenia who made me feel welcome, to walking into my room for the first time which literally wow'd me and was the perfect home away from home for my stay, to the perfect location and walkable distance to all the restaurants and venue for the event I was attending, to Malaga a wonderful beautiful historic city, which also felt safe and welcoming walking back from restaurants at night. Thank you for a wonderful stay - I will be back and be sure to look up other Be Mate hotels across Europe too.