Elm Grove Vacations from $572

Hotel is beautiful, employees nice, accessible Starbucks, parking very convenient across the street, dinner was great. Room #1 had no hot water. Moved to room #2 which had hot water but shower head shook when turned on and it sounded like a freight train was on the other side of the shower.

I had a great stay at the location due to the clean and spacious room.

Room was clean, staff was nice. Except im allergic to weed and the hall on the 5th floor was horrible smelling like weed. I had to hurry to my room because my throats was starting to swell. So i wasn't able to leave my room after 7pm. I also had a water bug i killed in my bathroom. But the staff came and cleaned the bug up. Mrs. Mitchell

Great staff and clean room

The property and room were fine. The breakfast was slim. The main issue is the hotel charged my credit card after I had paid Expedia for the room 5 days in advance. I had a 40 minute chat with Expedia and another 20 minute phone call to resolve the issue. The Expedia agent told me the hotel had charged Expedia’s virtual card for the room, but the hotel couldn’t see it and charged my card too. That is totally unacceptable, and should have been between the property and Expedia. Maybe next time, the hotel will contact Expedia and actually solve the issues and not make it my problem. I am giving the property benefit of the doubt that they weren’t trying to scam me. Barely.