Epping Forest Vacations from $236

Cold Moldy bathroom Hot water took an hour to warm up

Great staff. Always friendly and accommodating. Very nice lobby and public areas. Was able to check-in early. We had minor issues and they were attended to promptly. Never had a hotel react so quickly before. Breakfast was excellent. We used the breakfast area for carry-in dinner several evenings. Pull out bed was not comfortable though; we used an air mattress we brought with us. Overall would highly recommend.

Loved the location - walked to restaurants and bars; loved the happy hour and the food! Great stay for 6?-adults!!

Teddy is the reason my family will be coming back—and why I’ll recommend the InterContinental at The Wharf to anyone visiting the area. The hotel is lovely and convenient, the rooms spacious and clean, and the staff warm and helpful. But Teddy took hospitality to another level. My kids came back from an epic concert STARVING at 11:30 on a Sunday night. I shuffled down to the lobby in my pajamas, hoping to find a bag of chips or something to keep the teenagers alive until morning. I found Teddy and asked if he knew anywhere I could still get food. He said, “Pizza and pasta okay? Follow me. I’ll take you to where we go.” And he did! He walked me down the block to a lively Italian place I never would have found on my own, went inside, and made sure they would take care of me. Then he disappeared back into the night like the angel he was. Within 15 minutes, I was back at the hotel with pizzas. I’d never been to The Wharf and had no idea where I was or what might still be open. Teddy could have simply pointed me in a direction. Instead, he immediately took it upon himself to solve my problem and literally walked me to the solution. That is hospitality. The beautiful hotel may have gotten us there the first time. Teddy is the reason we’ll come back.