Erabliere-du-Trente-et-Un-Milles Ecological Reserve Tours

The staff were wonderful and so helpful. The hotel interior is tired and needs an update. The gym is adequate. The parking on site is difficult to access and valet parking would be sensible but it was not an option.

The hotel rest room on the main lobby was not clean. Paper on the floor, dirty toilets and sinks. Zoe's Bar had very slow service. It took ten minutes to get seated in the lounge. Another ten minutes for a server to get our order. And a full half an hour to get our cocktails and appetizers. The hotel room in general needs an update. The fixtures in the bathroom are coming away from the wall and sink. The shower has very poor temperature controls. The windows are filthy. The blinds are either up or down. There are no privacy shears which could give added protection from the building across the street. Overall, I felt that this hotel is not up to the standard of other Fairmonts that I have visited in Banff and Toronto,

The room was in wonderful shape and very clean. Smart TV with access to Netflix, YouTube and Prime video. Staff were outstanding and friendly. Breakfast was yummy and had plenty of options at the buffet. Our room was right near the elevator but we didnt hear it at all throughout the night. By far, my favourite hotel so far.