Esperanza Vacations from $557

Muy satisfecho de todo, El hotel es muy bueno se goza mucho, vale la pena

Air conditioning went out throughout the entire week. Room should have all appliances in good working order.

Staff was very nice, room was clean. Please don't allow the cats on dinning areas, other than that. Everything was fine

This is a great way to travel with kids and adults with different dietary needs. Everyone had a wide choice of food to eat at every meal. Plus there is always something to do. Beautiful beach and well kept grounds. The room was spacious, the bathtub and shower large and full of a lot of hot water. Limited outlets for electronics. Staff very nice and accommodating. Activity leader for kids was a great teacher and so sweet.

Overall we had a great time. We stayed here for a full week and loved the pools, the spa, the beach bed setup and the beach itself. We had the VIP wristbands but needed to be "members" to eat anywhere else on the resort which is massive. So with just the buffet, the food was very medicore. Also, nothing is explained to you about what you do or don't have access to on the property which is difficult, you have to ask a lot of questions. The beach area for VIPs had a sushi bar which was VERY good so I ate that for the most part. A big disappointment was that the whole week we were there, our shower was very cold and sometimes didn't even turn on at all. One night the power was out and we were all eating in the dark. Another minor issue was our room did not come with a TV remote and we requested one about 5 times and never got one. Besides those issues, rooms were clean and everyone working was super nice. If you stay here, walk down the beach and you'll find some guys in a shop that you can book excursions through, I recommned using them since they are local guys and will take care of you your whole trip! Ask for Anthony.