Hyatt House Louisville East

Photo gallery for Hyatt House Louisville East

Primary image
Indoor pool
Coffee/tea maker
Down comforters, in-room safe, desk, laptop workspace
Down comforters, in-room safe, desk, laptop workspace

Overview of Hyatt House Louisville East

Hyatt House Louisville East

3.5 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Restaurant

Cleaning and safety practices

  • Cleaned with disinfectant
  • 48-hour vacancy between guest room stays
  • Hand sanitizer provided
  • Personal protective equipment
Map
9315 Leesgate Road, Louisville, KY, 40222

Explore the area

  • AirportLouisville, KY (SDF-Louisville Intl.)15 min drive
  • Popular LocationKentucky Exposition Center16 min drive
  • Popular LocationLouisville Waterfront Park16 min drive
  • Popular LocationChurchill Downs17 min drive

Choose dates to view prices

About this area

Louisville

Located in Louisville, Hyatt House Louisville East is in the business district. KFC Yum Center and Louisville Slugger Museum are cultural highlights, and travelers looking to shop may want to visit Mall St. Matthews and Fourth Street Live!. Louisville Zoo and Louisville Mega Cavern are not to be missed. Spend some time exploring the area's activities, including outlet shopping.

What's nearby

  • Mall St. Matthews - 5 min drive
  • E.P. Tom Sawyer State Park - 10 min drive
  • Kentucky Exposition Center - 16 min drive
  • Louisville Waterfront Park - 16 min drive
  • Churchill Downs - 17 min drive

Getting around

  • Louisville Intl. Airport (SDF) - 15 min drive

About this property

Hyatt House Louisville East

3.5-star hotel with free breakfast and fitness center
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available once per stay.
Hyatt House Louisville East offers 127 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 55-inch Smart televisions come with premium digital channels and pay movies.

Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided once per stay.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Languages spoken

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of GBAC STAR (Hyatt)
Follows industry cleaning and disinfection practices of CovidClean (Safehotels - global expert), SafeStay (AHLA - USA), and Ecolab (3rd party expert - Global)

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Guest rooms kept vacant for 48 hours between stays
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Temperature checks available for guests
Masks available
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Individually-wrapped food options available for breakfast
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking available only on request
  • Free uncovered self parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:30 AM–9:30 AM
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Dry cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms - 25

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Handrails in hallways
  • Handrails in stairways
  • In-room accessibility (select rooms)
  • Pool hoist on site
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business center
  • Wheelchair-accessible fitness center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 55-inch Smart TV
  • Digital channels
  • Pay movies
  • Premium channels

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe
  • Separate sitting area

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Policies

Check-in

Check-in from 3:00 PM - midnight
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
Due to COVID-19 restrictions, pool is access to limited to a minimum of 2 guests and a maximum of 5 guests at the same time.

Renovations and closures

The following facilities are closed on Sunday, Monday, Thursday, Friday, and Saturday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Tuesday and Wednesday:
  • Restaurant
  • Bar/lounge

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: USD 25.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Housekeeping fee: USD 10.00 every 5 days

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve onsite parking and high chair
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Onsite parties or group events are strictly prohibited
Long-term renters welcome
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 9:00 PM
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hyatt House Louisville East Hotel
Hyatt House Louisville East Louisville
Hyatt House Louisville East Hotel Louisville

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 252 out of 300 reviews
5 - Excellent 84%
Rating 4 - Good. 34 out of 300 reviews
4 - Good 11%
Rating 3 - Okay. 7 out of 300 reviews
3 - Okay 2%
Rating 2 - Poor. 4 out of 300 reviews
2 - Poor 1%
Rating 1 - Terrible. 3 out of 300 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.9/5

Property conditions & facilities

4.8/5

Eco-friendliness

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room. Beautiful clean hotel.
Stayed 2 nights in Jun 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very nice , new hotel.
Stayed 2 nights in May 2022

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast very good
Stayed 3 nights in May 2022

3/5 Okay

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was bad like sleeping on a pillow.
Stayed 3 nights in Apr 2022

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and modern.
Stayed 2 nights in Apr 2022