9.4/10 Exceptional! (1,370 reviews)
No hand soap in room upon arrival. Bathroom shower could’ve been cleaned better. The line for check in was almost out the door. We stood in line for close to 20 min as only 1 staff member was checking guests in. She was nice but why aren’t there more people working, especially at check in time?
The coffee bar in the morning was sooo slow/long. Probably 15 people deep all morning. That poor barista was so overwhelmed. Taking orders/register & making all the drinks. 2 people should’ve been back there at LEAST! I will say she kept such a great attitude & was so kind & quick despite being slammed constantly. Some customers were grumpy with her because of the wait but she handled it with so much grace. I wish I got her name, but she deserves a raise.
The basketball was cool. Definitely dog pee stains in some areas of hotel. It wasn’t really worth the price/hype but the staff was nice.
Reviewed on May 29, 2026