Fairview Vacations from $646

my bath sink faucet was broke so non usable. safe didn't want to lock. shower head was hard to figure out. my door wouldn't lock due the lock plate was missing 2 screws. So we had to WAIT for that cuz I couldn't lock my room? the staff was excellent in helping in a timely fashion. i think with time the little things will work out. but alot of issues and nobody at the desk ask if things were good. the staff that did helped me got good tips so i would come back.

Top notch and amazing

We had a great stay overnight at Colony Suites. Communication was great, very clean, up to date amenities. It's a quality property. The only negative is that we could not control the temperature easily, and the beds are really soft. Otherwise no complaints at all.

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.

I didnt check in and they kept my room rate.