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Hotel Genesis

3.0 star property
Guests find comfort and convenience at this centrally located hotel with attentive staff always on hand and a satisfying buffet breakfast to start the day

Choose dates to view prices

Hotel Genesis, in the city center, offers a retreat for travelers. Features include an on-site restaurant, cozy bar, WiFi, and luggage storage. Visitors praise the hotel's condition and helpful dry cleaning services.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
  • Bar
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Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM

Late check-in subject to availability

Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property

To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for EUR 80.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 10.00 for adults and EUR 10 for children
  • Rollaway bed fee: EUR 80.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 1227

Frequently asked questions

Is Hotel Genesis pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at Hotel Genesis?

As of May 21, 2026, prices found for a 1-night stay for 2 adults at Hotel Genesis on May 26, 2026 start from $51, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Hotel Genesis?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM. Late check-in is available during limited hours.

What time is check-out at Hotel Genesis?

Check-out is at 11:00 AM.

Where is Hotel Genesis located?

Located in the heart of Ourem, this hotel is within a 10-minute walk of Monumento Natural das Pegadas de Dinossaurios da Serra de Aire and Sanctuary of Our Lady of Fatima. O Milagre de Fatima and Chapel of the Apparitions are also within 10 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.8

Excellent

9.2

Cleanliness

8.8

Location

8.8

Staff & service

8.6

Property conditions & facilities
Rating 10 - Excellent. 70 out of 133 reviews
Rating 8 - Good. 46 out of 133 reviews
Rating 6 - Okay. 15 out of 133 reviews
Rating 4 - Poor. 2 out of 133 reviews
Rating 2 - Terrible. 0 out of 133 reviews

Reviews

Verified

8/10 Good

Anita

Liked: Cleanliness, staff & service, amenities
The staff and location were great! Rooms were clean and nicely decorated, however the beds were very uncomfortable
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

yolanda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome!!! Very nice and great breakfast and dinner
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lan

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely staff, warm and convenient room!
Stayed 2 nights in Nov 2024
Verified

8/10 Good

AYANO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and was good deal for the price!
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Arogyaiah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the place is so good
Stayed 2 nights in Jul 2024
Verified

10/10 Excellent

Lufel

Liked: Cleanliness, staff & service
The hotel is near restaurants, shops, and the sanctuary. The people are really nice and the hotel is really clean. The bed is a little hard and outdated, but tolerable for a short stay.
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

William

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, property conditions & facilities
Clean property. Friendly staff. Walking distance to sanctuary.
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Room comfort

Better before

Have stayed at this hotel on other occations, but not again. Beds are in bad condition, were unable to use them due to health condition. Had to choose another hotel .
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Gianni

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel pulito e nuovo, posizione ottima vicino alla chiesa, ampio parcheggio posteriore
Stayed 2 nights in Apr 2026
Verified

6/10 Okay

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel simples mais eficiente para uma noite
Stayed 1 night in Nov 2025
Verified

8/10 Good

Pia

Liked: Cleanliness, staff & service, property conditions & facilities
Rigtig fint ophold til pengene. Meget billigt.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Anna et Remiro trés gentils et agréables !! c'est vraiment un plus d'avoir un bon accueil
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Paula d de o

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Custo beneficio excelente

Adorável
Stayed 3 nights in Dec 2024
Verified

8/10 Good

tommy

Liked: Cleanliness, staff & service, amenities
部屋がコンパクトだか、1人旅には充分。　設備・衛生面は良い。
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Belli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen alojamiento buen personal todo muy cómodo
Stayed 2 nights in Oct 2024
Verified

8/10 Good

uelton

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Boa.
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente

Estadia super confortavel. Hotel aconchegante, limpo e banheiro grande. Atendente super simpatica.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

ANGELA

Liked: Cleanliness, staff & service, property conditions & facilities
el hotel muy cerca de todo, limpio y muy amable todos!!
Stayed 2 nights in May 2024
Verified

10/10 Excellent

sonia

Liked: Cleanliness, staff & service
Très proche des restaurants, propre, proche de la basilique de Fatima
Stayed 1 night in Mar 2022
Verified

10/10 Excellent

erico gedeao

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bom

Mto bom, um pequeno almoço excelente
Stayed 1 night in Oct 2021
Verified

8/10 Good

Fabio

Liked: Cleanliness, staff & service, property conditions & facilities

Bom hotel

Check-in rápido Funcionários muito atenciosos Restaurante do hotel de ótima qualidade a bom preço Bem localizado (próximo ao Santuário) Estacionamento gratuito no local Cama muito ruim Toalhas de má qualidade
Stayed 2 nights in Oct 2020
Verified

8/10 Good

José

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Satisfeita

Hotel bem localizado, com boas instalações e pessoal bastante atencioso.
Stayed 1 night in Sep 2020
Verified

8/10 Good

Jozef

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Goed gelegen hotel om Fatima te verkennen. Eigen parking aan hotel Mooie propere kamers Vriendelijk en behulpzaam personeel
Stayed 2 nights in Sep 2020
Verified

10/10 Excellent

Belmiro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A repetir

Correu muito bem. Tem muito boas condições, muito conforto e o pequeno almoço foi ótimo
Stayed 1 night in Jul 2020