In spite of the high review score the hotel has problems. Let me first say that every single employee was fantastic. Very friendly and ready to help. Most of them were very new to this hotel, first week or first day.
Anyway, as mentioned in my previous review, to find the hotel was an ordeal. Directions, even after phone calls, were not clear at all. In fact the address should be the paid parking lot close by.
On arrival our room was not ready and was not going to be ready because the cleaning crew did not show. We were allocated another room. However, on entering the room it appeared that someone (employee?) had slept in the bed.
Third room, for one night, and promise to be moved to another room next day. Have to mention that Francois stayed all the time with us and was lugging our suitcases around at about 90F. He also brought a bottle of bubbly wine to our room.
The next problem was that the AC was not working (in any room). A fan was brought to the room but was not of much help.
We made the best of the rest of our stay. The famous Palace (Napoleon and many other kings) is next to the hotel and really fantastic.
