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Outdoor pool
Outdoor pool
Outdoor pool
TV

Guest reviews

3.6/5 Good
79 reviews
Guests rated this property 4.0/5 for cleanliness.

Popular amenities

Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available

Cleaning and safety practices

Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided

Map

Explore the area

Popular LocationPerfume Factory of Fragrances17 min walk
Popular LocationRuby Golf Course4 min drive
Popular LocationCooper's Castle4 min drive
AirportFreeport (FPO-Grand Bahama Intl.)8 min drive

Choose dates to view prices

  • King Room 1 King Bed

    3.6/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 2
    • 1 King Bed
    More detailsKing Room 1 King Bed
  • Standard Room 2 Double Beds

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 2 Double Beds
    More detailsStandard Room 2 Double Beds
  • Suite Room 1 king Bed + Parlor Room

    5/5 guest room rating

    Room amenities

    • 291 sq ft
    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More detailsSuite Room 1 king Bed + Parlor Room

About this area

Freeport

Located in Freeport, Castaways Resort and Suites is near the airport and near the beach. Shoppers can check out Port Lucaya Marketplace, while everyone can enjoy the natural beauty of Xanadu Beach and Lucaya Beach. Spend some time exploring the area's activities, including golfing.

Visit our Freeport travel guide
Map
Popular Location

What's nearby

  • Perfume Factory of Fragrances - 17 min walk
  • Ruby Golf Course - 4 min drive
  • Cooper's Castle - 4 min drive
  • Rand Nature Center - 4 min drive
  • Bahamia Beach - 6 min drive

Getting around

  • Grand Bahama Intl. Airport (FPO) - 7 min drive

Restaurants

  • Venue 1 – Garden-view family restaurant with a bar offering Caribbean cuisine. Serves breakfast and dinner daily.

About this property

Castaways Resort and Suites

Resort in Freeport with restaurant and outdoor pool
This resort features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center. All 118 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Balconies, room service, and safes are among the other amenities available to guests.
Castaways Resort and Suites offers 118 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: BSD 8.99-18.99 for adults and BSD 6.99-8.99 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • 1 meeting room
  • Business center
  • Conference space (580 square feet)

Outdoors

  • Garden

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: BSD 100 per day for guests under 21 years old staying between 2 March - 31 April

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between BSD 8.99 and BSD 18.99 for adults, BSD 6.99 and BSD 8.99 for children (approximately)
  • In-room safe fee: BSD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
No pets and no service animals are allowed at this property

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

Can I cancel my reservation for free at Castaways Resort and Suites and receive a full refund?
Yes, Castaways Resort and Suites offers free cancellation on select room rates, because flexibility matters! Please refer to Castaways Resort and Suites cancellation policy on our site for more details about any exclusions or requirements.
Does this resort have a pool?
Yes, this property has an outdoor pool.
Is this resort pet-friendly?
No, pets are not allowed at this property.
How much is parking at this resort?
Castaways Resort and Suites doesn't offer parking.
What time is check-in at Castaways Resort and Suites?
Check-in is from 3:00 PM–midnight.
What time is check-out at this property?
Check-out is at 11:30 AM.
Where is this property located?
Situated near the airport, this resort is 0.9 mi (1.4 km) from Perfume Factory of Fragrances and 3 mi (4.8 km) from Xanadu Beach. Ruby Golf Course and Cooper's Castle are also within 2 mi (3 km).

Guest reviews

Overall score and ratings for Castaways Resort and Suites

3.6
5 - Excellent
19
4 - Good
26
3 - Okay
23
2 - Mediocre
7
1 - Poor
4
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I loved the staff....so friendly and upbeat....really made my days

Stayed 10 nights in Mar 2020

4/5 Good

  • Liked: Staff & service, amenities

could barely open patio sliding door,shower system needs attention.everything else was ok

Stayed 1 night in Feb 2020

2/5

  • Liked: Staff & service
  • Disliked: Cleanliness, property conditions & facilities
Disappointed

Front desk clerk was fantastic! The entire hotel looks as if it has not been maintained well in quite some years (cracked sheet rock, cracked tiles, bathroom mirror held on by black silicone). Bed was comfortable, room was clean except for bathroom. Bathroom faucet and shower head were green with corrosion and there was almost not enough water pressure to shower, bathtub still had a collection of hair from the last guest.

Stayed 1 night in Oct 2019

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Stayed 2 nights in Aug 2019

3/5

  • Liked: Staff & service
Good location

Hotel is centrally located. Rooms are large and spacious.

Stayed 1 night in May 2019