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Castaways Resort and Suites

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Featured Image
Outdoor pool
Outdoor pool
TV
In-room safe, desk, blackout drapes, iron/ironing board

Overview of Castaways Resort and Suites

Castaways Resort and Suites

2.5 out of 5

3.6/5 Good

Guests rated this property 4.0/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Restaurant
  • Gym
  • Breakfast available

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided

Explore the area

  • Popular LocationPerfume Factory of Fragrances17 min walk
  • Popular LocationRuby Golf Course4 min drive
  • Popular LocationCooper's Castle4 min drive
  • AirportFreeport (FPO-Grand Bahama Intl.)4 min drive

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About this area

Freeport

Located in Freeport, Castaways Resort and Suites is near the airport and near the beach. Shoppers can check out Port Lucaya Marketplace, while everyone can enjoy the natural beauty of Xanadu Beach and Lucaya Beach. Spend some time exploring the area's activities, including golfing.
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Popular Location

What's nearby

  • Perfume Factory of Fragrances - 17 min walk
  • Ruby Golf Course - 4 min drive
  • Cooper's Castle - 4 min drive
  • Rand Nature Center - 4 min drive
  • Bahamia Beach - 6 min drive

Getting around

  • Grand Bahama Intl. Airport (FPO) - 4 min drive

Restaurants

  • Marco's pizza — 6 min drive
  • Upstairs On The Bay — 8 min drive
  • Le Med — 9 min drive
  • Molly Malones — 9 min drive
  • Zorba's — 9 min drive

About this property

Castaways Resort and Suites

Resort in Freeport with restaurant and outdoor pool
This resort features a restaurant, an outdoor pool, and a fitness center. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include a bar/lounge, a poolside bar, and a business center. All 118 rooms provide conveniences like refrigerators and coffee makers, plus free WiFi and TVs with cable channels. Balconies, room service, and safes are among the other amenities available to guests.
Castaways Resort and Suites offers 118 air-conditioned accommodations with safes and coffee/tea makers. Rooms open to balconies. Cable television is provided.

Bathrooms include shower/tub combinations and complimentary toiletries. This Freeport resort provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the resort include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
Property is disinfected with electrostatic spray
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global), Ecolab (3rd party expert - Global), and GBAC STAR Facility Accreditation (global expert)

Social distancing

Contactless check-in and check-out
Cashless transactions are available for all charges at the property
Guest accommodations are accessible via mobile device
Social distancing measures in place
Contactless room service is available

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Masks are required at the property
Hand sanitizer provided
Enhanced food service safety measures are in place
Reservations are required for the use of certain onsite facilities
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Area shuttle (surcharge)

Food and drink

  • Full breakfast available for a fee daily 7 AM–10 AM: USD 8.99-18.99 for adults and USD 6.99-8.99 for children
  • 1 restaurant
  • 1 poolside bar and 1 bar
  • Free reception
  • Room service available

Things to do

  • Fitness center
  • Outdoor pool
  • Playground

Family friendly

  • Babysitting/childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Refrigerator

Conveniences

  • Elevator
  • Front-desk safe
  • Library

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Conference space (580 square feet)
  • Meeting room

Outdoors

  • Garden

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shower/tub combination

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Iron/ironing board
  • Mobile key entry
  • Safe

Similar properties

See similar properties

Freeport
Freeport
Hotel resort
Hotel resort
Family friendly
Family friendly
2 star
2 star
Air conditioned
Air conditioned
Pool
Pool
Guest rating 3.5+
Guest rating 3.5+

Policies

Check-in

Check-in from 3:00 PM - midnight

Check-out

Check-out before 11:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Spring Break deposit: USD 100 per day for guests under 21 years old staying between 2 March - 31 April

We have included all charges provided to us by the property.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Breakfast fee: between USD 8.99 and USD 18.99 for adults, USD 6.99 and USD 8.99 for children (approximately)
  • In-room safe fee: USD 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
No pets and no service animals are allowed at this property

Property is also known as

Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport

Frequently asked questions

3.6
Good
Rating 5 - Excellent. 19 out of 79 reviews
5 - Excellent 24%
Rating 4 - Good. 26 out of 79 reviews
4 - Good 33%
Rating 3 - Okay. 23 out of 79 reviews
3 - Okay 29%
Rating 2 - Poor. 7 out of 79 reviews
2 - Poor 9%
Rating 1 - Terrible. 4 out of 79 reviews
1 - Terrible 5%

4.0/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

3.4/5

Property conditions & facilities
Write a review

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff....so friendly and upbeat....really made my days
Stayed 10 nights in Mar 2020

4/5 Good

Traveled with family
Liked: Staff & service, amenities
could barely open patio sliding door,shower system needs attention.everything else was ok
Stayed 1 night in Feb 2020

2/5 Poor

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Disappointed
Front desk clerk was fantastic! The entire hotel looks as if it has not been maintained well in quite some years (cracked sheet rock, cracked tiles, bathroom mirror held on by black silicone). Bed was comfortable, room was clean except for bathroom. Bathroom faucet and shower head were green with corrosion and there was almost not enough water pressure to shower, bathtub still had a collection of hair from the last guest.
Stayed 1 night in Oct 2019

4/5 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019

3/5 Okay

Liked: Staff & service
Good location
Hotel is centrally located. Rooms are large and spacious.
Stayed 1 night in May 2019