- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the staff....so friendly and upbeat....really made my days
Stayed 10 nights in Mar 2020
Photo gallery
Guest reviews
Good
79 reviews
Guests rated this property 4.0/5 for cleanliness.
Popular amenities
Pool
Free WiFi
Air Conditioning
Restaurant
Gym
Breakfast Available
Cleaning and safety practices
Cleaned with disinfectant
Contactless check-in
Hand sanitizer provided
Map
42629 East Mall Drive, Freeport, Grand Bahama
Explore the area
Perfume Factory of Fragrances17 min walk
Ruby Golf Course4 min drive
Cooper's Castle4 min drive
Freeport (FPO-Grand Bahama Intl.)8 min drive
Choose dates to view prices
King Room 1 King Bed
Photos of King Room 1 King Bed
King Room 1 King Bed
3.6/5 guest room ratingMore detailsRoom amenities
- 291 sq ft
- Sleeps 2
- 1 King Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 2Max adults: 2Max children: 1
Room details
1 King Bed
291-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Standard Room 2 Double Beds
Photos of Standard Room 2 Double Beds
Standard Room 2 Double Beds
More detailsRoom amenities
- 291 sq ft
- Sleeps 4
- 2 Double Beds
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
2 Double Beds
291-sq-foot room, balcony with pool views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Suite Room 1 king Bed + Parlor Room
Photos of Suite Room 1 king Bed + Parlor Room
Suite Room 1 king Bed + Parlor Room
5/5 guest room ratingMore detailsRoom amenities
- 291 sq ft
- Sleeps 4
- 1 King Bed and 1 Double Sofa Bed
Room information
Bed details
Bed details
Sleeps
- Max people: 4Max adults: 4Max children: 3
Room details
1 King Bed and 1 Double Sofa Bed
291-sq-foot room, balcony with garden views
Internet - Free WiFi
Entertainment - Cable channels
Food & Drink - Refrigerator, coffee/tea maker, and room service
Sleep - Blackout drapes/curtains
Bathroom - Private bathroom, shower/tub combination, free toiletries, and a hair dryer (on request)
Practical - Safe, iron/ironing board, and desk
Comfort - Air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
About this area
Freeport
Located in Freeport, Castaways Resort and Suites is near the airport and near the beach. Shoppers can check out Port Lucaya Marketplace, while everyone can enjoy the natural beauty of Xanadu Beach and Lucaya Beach. Spend some time exploring the area's activities, including golfing.
Visit our Freeport travel guideWhat's nearby
- Perfume Factory of Fragrances - 17 min walk
- Ruby Golf Course - 4 min drive
- Cooper's Castle - 4 min drive
- Rand Nature Center - 4 min drive
- Bahamia Beach - 6 min drive
Getting around
- Grand Bahama Intl. Airport (FPO) - 7 min drive
Restaurants
- Venue 1 – Garden-view family restaurant with a bar offering Caribbean cuisine. Serves breakfast and dinner daily.
About this property
Cleaning and safety practices
Enhanced cleanliness measures
Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Social distancing
Contactless check-in and check-out
Social distancing measures in place
Safety measures
Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
This information is provided by our partners.
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: Free WiFi
Parking and transportation
- No onsite parking available
- Area shuttle (surcharge)
Food and drink
- Full breakfast available for a fee daily 7 AM–10 AM: BSD 8.99-18.99 for adults and BSD 6.99-8.99 for children
- 1 restaurant
- 1 poolside bar and 1 bar
- Free reception
- Room service available
Things to do
- Fitness center
- Outdoor pool
- Playground
Family friendly
- Babysitting/childcare (surcharge)
- Laundry facilities
- Outdoor pool
- Playground
- Refrigerator
Conveniences
- Elevator
- Front-desk safe
- Library
Guest services
- 24-hour front desk
- Daily housekeeping
- Laundry facilities
- Luggage storage
- Porter/bellhop
- Tour/ticket assistance
Languages spoken
- English
Business services
- 1 meeting room
- Business center
- Conference space (580 square feet)
Outdoors
- Garden
More
- Designated smoking areas (fines apply)
Room amenities
Bedroom
- Air conditioning
- Blackout drapes/curtains
Bathroom
- Free toiletries
- Hair dryer (on request)
- Shower/tub combination
Entertainment
- Cable channels
- TV
Food and drink
- Coffee/tea maker
- Refrigerator
Outdoor space
- Balcony
More
- Desk
- Iron/ironing board
- Safe
Policies
Check-in
Check-in from 3:00 PM - midnight
Check-out
Check-out before 11:30 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property:
- Spring Break deposit: BSD 100 per day for guests under 21 years old staying between 2 March - 31 April
We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.
Optional extras
The following fees and deposits are charged by the property at time of service, check-in, or check-out.
- Breakfast fee: between BSD 8.99 and BSD 18.99 for adults, BSD 6.99 and BSD 8.99 for children (approximately)
- In-room safe fee: BSD 3 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
No onsite parking is available
This property advises that enhanced cleaning and guest safety measures are currently in place
Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F
Social distancing measures are in place; staff at the property wear personal protective equipment; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer
Contactless check-in and contactless check-out are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Guests must transfer via airplane and boat to the property; guests must contact the property at least 72 hours before travel, using the contact information on the confirmation received after booking
No pets and no service animals are allowed at this property
Property is also known as
Castaways Freeport
Castaways And Suites Freeport
Castaways Resort Freeport
Castaways Resort Suites
Castaways Resort and Suites Resort
Castaways Resort and Suites Freeport
Castaways Resort and Suites Resort Freeport
Frequently asked questions
Guest reviews
4.0
Cleanliness
4.2
Service and Staff
3.8
Amenities
3.4
Property condition
- Liked: Staff & service, amenities
could barely open patio sliding door,shower system needs attention.everything else was ok
Stayed 1 night in Feb 2020
- Liked: Staff & service
- Disliked: Cleanliness, property conditions & facilities
Disappointed
Front desk clerk was fantastic! The entire hotel looks as if it has not been maintained well in quite some years (cracked sheet rock, cracked tiles, bathroom mirror held on by black silicone). Bed was comfortable, room was clean except for bathroom. Bathroom faucet and shower head were green with corrosion and there was almost not enough water pressure to shower, bathtub still had a collection of hair from the last guest.
Stayed 1 night in Oct 2019
- Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2019
- Liked: Staff & service
Good location
Hotel is centrally located. Rooms are large and spacious.
Stayed 1 night in May 2019
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