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The cleaning products used through the hotel have an over powering smell.

I like and service

I laugh reading the poor reviews of this place. If you are this nuts and can’t enjoy Lambert, the islands aren’t for you. Also, have some sympathy, less than two years ago the entire island chain was DESTROYED in Irma, the turnaround and renovations at Lambert are phenomenal. The large, nearly private beach is draw enough. It’s in a sleepier part of town, and the property was quiet, all you could hear was the ocean. Having said that, definitely budget accordingly for taxi’s into Road Town....

If your looking for a non resort laid back experience I would highly recommend Sebastian's. While there is nothing fancy about it, my room was spacious and comfortable with good service. I stayed in one of the junior suite villas which is a short walk up the street from the main buildings but enjoyed the exercise of going back and forth. The staff was super friendly and helpful from the manager on down. The place is right up the street from the Sugar Mill restaurant which is rated as one of the...

The Heritage Inn was a dream come true for our honeymoon stay. The staff members are incredible and the view is breathtaking!!! And our meals at the Bananakeet were top notch - the ahi tuna is a must! We will no doubt stay at the Heritage Inn for all our future trips to the BVI.

Great staff. Right on the water. Convenient to a number of restaurants.

The staff was superb - Nicole and Imani in particular (and Amanda at Rhythm and Sand). The room was clean (most important) but also spacious and light and nicely done. The views are spectacular - loved the deck and swinging chairs. We’ll be back.

From the check-in moment we were treated like VIPs, the team provided truly personal attention. Everyone was very friendly, attentive and remembered our names and room number. This small property was a great choice for us to escape the loud crowds, while still being right in front of of the beach. Whenever I wanted to venture outside and explore landmarks (Cane Garden, ferry dock, oad Town,etc) staff provided helpful guidance and even arranged taxi transportation. Food and cocktails at the...

Long Bay Beach Resort is a beautiful property. The staff was extremely helpful and friendly. When booking, we didn't realize that the property was on such a rocky beach, but there is a beautiful beach a short dive away, which the hotel will bring you to and pick you up from. Looking forward to going back.

Nigel and Karen were great hosts. Wish we could’ve stayed longer. We will definitely return.

You get the perfect vacation experience as soon as your feet hit the ferry that takes you to the island. Mate Bertie was very pleasant and helpful when getting your bearings around the BVI. When we arrived, Collin was most welcoming and was excellent at making you feel like you're on vacation. Throughout our stay, Julisa was on top of her game, naturally friendly and hospitable. Bertie, Collin, and Julisa are the 3 pillars of that place. The bartenders are cool too!!

It was the perfect place. I loved everything about it. Malcia was wonderful and hospitable. I will most definitely be back. I am telling everyone I know.

The property is just beautiful and the customer service is amazing. The rooms all have incredible views of the harbor with a large living area, well equipped kitchen and luxurious bath rooms. We took the Millionaires Cruise with Dive BVI and had a magical day snorkeling along with a great lunch on Saba Rock. I would highly recommend the resort and the day trips. It is a quiet resort and kids and teenagers would probably not enjoy it. The only thing recommendation we had would be a little...

Historic property. Gorgeous location. Amazing staff!

I stay at a lot of 5 star resorts when vacationing, but the owners of this resort have taken luxury to another level. The quality of service is second to none I have experienced, the food is Michelin star quality and the rooms and decor is impressive. The owners have done an amazing job at operating this resort. Truly if I could rate higher than 5 stars I would. This resort is now my go to destination! Thank you for a wonderful time.

This 1950s era hotel appears nondescript from the outside. We chose it because of its proximity to conch Charters, and we stayed a few nights before and after a weeklong sailboat charter. Were we in for a surprise! The entire place is spotless - the housekeeping staff sweeps/vacuums and mops every floor every day. Linens are fresh and good quality - none of those non-absorbent towels. The staff is extremely friendly, extremely courteous, and very helpful - they are happy to fulfill any...