When we arrived at the hotel the air conditioning wasn't working in the lobby. I asked the hostess if it would be working in the road she assured me it would. The first room with two queen beds the air-conditioning didn't work someone came in around three or four times the first night. The room had no sofa in it as I was told to expect in a double queen executive room. The room had no towels. It was too hot to sleep in there so we decided to go get in the pool. The pool was so nasty we couldn't even get in it. The second night they put us in a different room. This room again had no towels. The air conditioner work for about an hour and a half.
On another note the parking lot has NO lighting.
Comment from Hotel Management
Jun 11, 2016 by Online Customer Care Specialist, Hotel Management
Thank you for your review. Please accept our apologies for the inconveniences you experienced during your stay with us. Our goal is to not only meet the needs of each and every guest we serve, but to exceed your expectations to make your stay as pleasant and comfortable as possible. It is unfortunate that we fell short in achieving this goal in regards to your experience.
Please know that your feedback is extremely valuable to us, as comments such as yours assists us in improving our service and our property on a daily basis.