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Overall score and ratings

4.1

Very Good

Rating 5 - Excellent. 126 out of 315 reviews
5 - Excellent 40%
Rating 4 - Good. 137 out of 315 reviews
4 - Good 43%
Rating 3 - Okay. 28 out of 315 reviews
3 - Okay 9%
Rating 2 - Poor. 13 out of 315 reviews
2 - Poor 4%
Rating 1 - Terrible. 11 out of 315 reviews
1 - Terrible 3%

4.4/5

Cleanliness

4.2/5

Staff & service

3.8/5

Amenities

4.1/5

Property conditions & facilities

4/5 Good

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and service
Stayed 2 nights in May 2021

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Thank you very much. You made my stay freat !
Stayed 1 night in Jan 2021

5/5 Excellent

Stayed 1 night in Dec 2020

4/5 Good

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location in Gaborone.
Not enough towels were in the room. Room service came with another set. The TVs had a funky way of working--two remote controls were required. There were no written instructions. An engineer had to come and rework the tv system. Also no written instruction of how to contact reception--we had to call room service to get the number.
Stayed 2 nights in Feb 2020

2/5 Poor

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
condition not
Stayed 1 night in Jan 2020