Garbutt Vacations from $434

Best place and clean

Stayed with kids. Outdoor pool was nice also enjoyed indoor pool and hottub.. clean room. Breakfast was additional $ at restaurant in lobby

Pros: nice view on high floor; firm bed Cons: centrally located in downtown Rochester where running into homeless transients and drug addicts is guaranteed day & night; limited dining options within hotel especially in the evening; vending machines? Serious? Hotel is old and it shows. Don't be fooled by the name and pictures. Conclusion: overall OK; unsafe area; there are better options close by. Will not stay here again.

We like the fact that it’s close to home so we are in town but still away for a little alone time.

We had a lovely experience at the Hotel Canandaigua. The hotel is situated just off the waterfront with beautiful views of the lake. Parking was easy and ample and the lobby is spectacular. We got a room on the first floor with a patio opening up to the waterfront and pool, which was lovely for an early morning stroll and coffee. The staff was courteous and the room was beautifully cleaned with all the fixtures (furniture, bedding, bathroom) brand new. Just a few things to mention. The chemicals in the pool were way off and burned our eyes and even skin. Our kids love a pool, but we only tired it once and just for a few minutes. We were really excited about that amenity and the outdoor pool was a deciding factor when selecting this hotel, so that was disappointing. We mentioned this to the staff and they could not do anything about it. Also, we paid extra to have our breakfast included. That addition wasn’t showing up so I had to search my Expedia app and show it to them. Once I was able to produce the written confirmation, the front desk staff were kind and made sure to add it to our booking, but it didn’t actually work out to be fully included breakfast. We were allotted $40 per day ($20 per adult, and nothing for the two kids) to spend at their restaurant. Each breakfast entree was $15+ so we ended up paying for the overage each day. Finally, the electricity went out for several hours one morning but came back on. A few quirks but a beautiful property! So many cute dogs.