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Edgewater Hotel - Gatlinburg

Photo gallery for Edgewater Hotel - Gatlinburg

Front of property
Indoor pool
Indoor/outdoor pool
Indoor pool
Terrace/patio

Overview of Edgewater Hotel - Gatlinburg

Edgewater Hotel - Gatlinburg

3.0 star property

4.0/5 Very Good

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym
Map
402 River Rd, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationRipley's Aquarium of the Smokies3 min walk
  • Popular LocationGatlinburg SkyLift Park5 min walk
  • Popular LocationGreat Smoky Mountains National Park15 min walk
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Room options

About this area

Gatlinburg

What's nearby

  • Mountain Mall - 2 min walk
  • Earthquake the Ride - 3 min walk
  • Ripley's Aquarium of the Smokies - 3 min walk
  • Gatlinburg SkyLift Park - 5 min walk
  • Great Smoky Mountains National Park - 15 min walk

About this property

Edgewater Hotel - Gatlinburg

Other perks include:
  • Free self parking
  • Smoke-free premises, ATM/banking services, and an elevator
  • A TV in the lobby, meeting rooms, and a 24-hour front desk
Extra amenities include:
  • Bathrooms with shower/tub combinations and free toiletries
  • TVs with cable channels
  • Balconies, refrigerators, and microwaves

Languages

English

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited number of onsite parking spaces per unit
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily

Things to do

  • Fishing
  • Fitness center

Family friendly

  • Microwave
  • Refrigerator

Conveniences

  • ATM/banking services
  • Elevator

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • Cable channels
  • TV

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a smoke detector
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg
Edgewater Hotel - Gatlinburg Hotel
Edgewater Hotel - Gatlinburg Gatlinburg
Edgewater Hotel - Gatlinburg Hotel Gatlinburg

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 357 out of 1001 reviews" "
" "5 - Excellent 36%
Rating 4 - Good. 405 out of 1001 reviews" "
" "4 - Good 40%
Rating 3 - Okay. 170 out of 1001 reviews" "
" "3 - Okay 17%
Rating 2 - Poor. 55 out of 1001 reviews" "
" "2 - Poor 5%
Rating 1 - Terrible. 14 out of 1001 reviews" "
" "1 - Terrible 1%

4.1/5

Cleanliness

4.3/5

Staff & service

4.0/5

Amenities

3.8/5

Property conditions & facilities

4.1/5

Eco-friendliness

5/5 Excellent

Monique
Traveled with family
Liked: Cleanliness, staff & service
Excellent location and beautiful area. Will definitely be back. Rooms and beds need some updating and a little maintenance.

4/5 Good

Evva
Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
There were loud street sweepers in the middle of the night that kept waking us up. Otherwise it was a fun time! The kids loved the pool and the hot tub was nice too. Room was clean.

2/5 Poor

shirley
Traveled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The parking everything else was ok. But because of the parking garage that well stop me from going back. No place to park. On two occasions we had to wait on some one to move so we could park. Elevators were slow but we were ok with that
Stayed 4 nights in Nov 2022

4/5 Good

Arundhati, Little rock
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old place but, clean. Close to everything. Ask for city view. We picked Mountain View, which is just just wall of Mtn. Lol! Parking is little tight. Everything else was great.
Stayed 2 nights in Nov 2022

4/5 Good

Heather
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property. Parking is tight; we had rented a standard suv, and had some difficulty with parking, but not unmanageable. The location and breakfast were great! The front door reception was very polite, and there was always coffee available.
Stayed 3 nights in Nov 2022

5/5 Excellent

Barry
Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and very clean!
Stayed 2 nights in Nov 2022

3/5 Okay

Elaine
Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Just the location
Stayed 2 nights in Nov 2022

4/5 Good

Andrew
Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Nov 2022

4/5 Good

Christopher, Doylestown
Liked: Amenities, property conditions & facilities
Property is a bit dated, but otherwise great. Our room was very nice and had a great fireplace and hot tub! Location is perfect, parking is easy, and staff very friendly. Had a continental breakfast, which while not fancy, but definitely adequate. Great place to stay if you want to be in the middle of the action in Gatlinburg.
Stayed 3 nights in Nov 2022

3/5 Okay

Susana
Traveled with partner
Liked: Cleanliness, staff & service
It’s convenient located at the main attractions. You can tell it’s an old property that could be renovated. My room had all the crown molding and baseboards separated from the wall with gaps. My sink drain was slow to drain in restroom. The AC vents need to be dusted. And the hallways need to shampoo the carpet. Overall the stay was acceptable and manageable for the price.
Stayed 3 nights in Nov 2022