Edgewater Hotel Gatlinburg

Photo gallery for Edgewater Hotel Gatlinburg

Featured Image
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Indoor pool, outdoor pool
Terrace/Patio

Overview of Edgewater Hotel Gatlinburg

Edgewater Hotel Gatlinburg

3 out of 5

4.0/5 Very Good

Guests rated this property 4.2/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Breakfast included
  • Parking included
  • Air conditioning
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Hand sanitizer provided
  • Personal protective equipment
  • Social distancing
402 River Rd, Gatlinburg, TN, 37738

Explore the area

  • Popular LocationRipley's Aquarium of the Smokies4 min walk
  • Popular LocationGreat Smoky Mountains National Park15 min walk
  • Popular LocationIsland at Pigeon Forge22 min drive
  • AirportKnoxville, TN (TYS-McGhee Tyson)69 min drive

Choose dates to view prices

About this area

Gatlinburg

Located in Gatlinburg, Edgewater Hotel Gatlinburg is near theme parks and in the mountains. Titanic Museum is a cultural highlight and some of the area's popular attractions include Ripley's Aquarium of the Smokies and Gatlinburg SkyLift Park. Anakeesta and Island at Pigeon Forge are not to be missed. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with hiking/biking trails and mountain biking.

What's nearby

  • Earthquake the Ride - 3 min walk
  • Ripley's Aquarium of the Smokies - 4 min walk
  • Ripley's Marvelous Mirror Maze - 5 min walk
  • Great Smoky Mountains National Park - 15 min walk
  • Island at Pigeon Forge - 22 min drive

Getting around

  • Alcoa - Knoxville Airport (TYS) - 69 min drive

Restaurants

  • Pancake Pantry — 4 min walk
  • Cheese Cupboard & Hofbrauhaus — 6 min walk
  • The Melting Pot a fondue restaurant — 8 min walk
  • Bones BBQ Joint — 9 min walk
  • Atrium Pancakes — 9 min walk

About this property

Edgewater Hotel Gatlinburg

3-star hotel, walk to Ripley's Aquarium of the Smokies
An indoor pool, an outdoor pool, and a fitness center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, conference space, and a 24-hour front desk are onsite. All 205 rooms provide conveniences like refrigerators and microwaves, plus free WiFi and TVs with cable channels. Balconies, coffee makers, and free local calls are among the other amenities available to guests.
Edgewater Hotel Gatlinburg offers 205 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Cable television is provided. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations and complimentary toiletries.

This Gatlinburg hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter

Social distancing

Contactless check-out
Protective shields in place at main contact areas
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks given to staff
Hand sanitizer provided
Individually-wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Wheelchair-accessible parking available
  • Height restrictions apply for onsite parking

Food and drink

  • Free continental breakfast available daily 7:00 AM–10:00 AM

Things to do

  • Fishing
  • Fitness center
  • Indoor pool
  • Outdoor pool

Family friendly

  • Cribs/infant beds (surcharge)
  • Indoor pool
  • Microwave
  • Outdoor pool
  • Refrigerator
  • Rollaway/extra beds (surcharge)

Conveniences

  • ATM/banking services
  • Elevator
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English

Business services

  • Business center
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • Braille signage
  • Grab bar near toilet
  • In-room accessibility
  • Raised toilet seat
  • Roll-in shower (select rooms)
  • Wheelchair-accessible parking

More

  • Fireplace in lobby
  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Cribs/infant beds (surcharge)
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/tub combination
  • Towels

Entertainment

  • 32-inch TV
  • Cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

Outdoor space

  • Balcony

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 4 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)
Service animals are exempt from fees

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are available for USD 10.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Crib (infant bed) fee: USD 10.0 per night
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts Visa, Mastercard, American Express, and Discover; cash is not accepted
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply

Property is also known as

Edgewater Gatlinburg
Edgewater Hotel
Edgewater Hotel Gatlinburg
Gatlinburg Edgewater
Gatlinburg Edgewater Hotel
Hotel Edgewater
Edgewater Gatlinburg
Edgewater Hotel Gatlinburg Hotel
Edgewater Hotel Gatlinburg Gatlinburg
Edgewater Hotel Gatlinburg Hotel Gatlinburg

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 332 out of 977 reviews
5 - Excellent 34%
Rating 4 - Good. 391 out of 977 reviews
4 - Good 40%
Rating 3 - Okay. 182 out of 977 reviews
3 - Okay 19%
Rating 2 - Poor. 57 out of 977 reviews
2 - Poor 6%
Rating 1 - Terrible. 15 out of 977 reviews
1 - Terrible 2%

4.2/5

Cleanliness

4.2/5

Staff & service

4.0/5

Amenities

3.7/5

Property conditions & facilities

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best location
Stayed 3 nights in Oct 2021

4/5 Good

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Had a mountain view. Our room was close to the laundry area and maintenance shed, so view was limited, but noise was low. Great location for the area. Quick walk to the main strip.
Stayed 1 night in Oct 2021

2/5 Poor

Traveled with family
Disliked: Amenities, property conditions & facilities
There was no space to park the machine at all.....The building itself is old and in need of repair...I would never choose this hotel again...
Stayed 2 nights in Oct 2021

4/5 Good

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel breakfast okay
Stayed 1 night in Oct 2021

5/5 Excellent

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
This has been a regular stop for our family for years. The hotel is older and was showing its age on past visits, but it appears to have been renovated in the years since our last visit. The room, the lobby, the halls, everything looked new and clean. Even the elevators, which were never fast, seemed to run a little smoother. We will definitely be back again in the future.
Stayed 1 night in Aug 2021