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Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi
Minibar, in-room safe, desk, free WiFi

Guest reviews

53 reviews
Guests rated this property 3.2/5 for cleanliness.

Popular amenities

Free WiFi
Parking included
Air Conditioning
Restaurant
Bar
Laundry

Map

Explore the area

Popular LocationArulmigu Balathandayuthapani Temple12 min walk
Popular LocationPenang Adventist Hospital14 min walk
Popular LocationGurney Plaza3 min drive
AirportPenang (PEN-Penang Intl.)32 min drive

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  • Basic Twin Room, 2 Twin Beds

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsBasic Twin Room, 2 Twin Beds
  • Family Superior

    Room amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More detailsFamily Superior
  • Family Room

    Room amenities

    • City view
    • Sleeps 5
    • 2 Queen Beds
    More detailsFamily Room
  • Deluxe Twin Room, 2 Twin Beds

    Room amenities

    • Sleeps 2
    • 2 Twin Beds
    More detailsDeluxe Twin Room, 2 Twin Beds
  • Standard Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsStandard Room
  • Deluxe Room

    Room amenities

    • City view
    • Sleeps 3
    • 1 Double Bed OR 2 Twin Beds
    More detailsDeluxe Room
  • Superior Room

    Room amenities

    • City view
    • Sleeps 4
    • 1 King Bed
    More detailsSuperior Room

About this area

George Town

Located in George Town, Hotel Waterfall is in a walkable area with good shopping. Gurney Drive and Gurney Plaza are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit ESCAPE Adventureplay and Entopia by Penang Butterfly Farm. Penang Avatar Secret Garden and Kidland Penang are also worth visiting.
Visit our George Town travel guide
View in a map
Popular Location

What's nearby

  • Arulmigu Balathandayuthapani Temple - 12 min walk
  • Penang Adventist Hospital - 14 min walk
  • Pulau Tikus Market - 2 min drive
  • Dhammikarama Burmese Buddhist Temple - 3 min drive
  • Gurney Plaza - 3 min drive

Getting around

  • Penang Sentral - 36 min drive
  • AirportPenang Intl. Airport (PEN) - 32 min drive

Restaurants

  • Coffee Tree — 14 min walk
  • Kedai Kopi New Cathay — 17 min walk
  • Huey&wah — 17 min walk
  • Yaw’s Roast & Grill — 18 min walk
  • Penang Homecooking School — 18 min walk

About this property

Hotel Waterfall

3-star hotel near Gurney Drive
2 restaurants, a bar/lounge, and 2 coffee shops/cafés are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities. All 48 rooms offer free WiFi, minibars, and TVs with satellite channels. Other amenities available to guests include room service, free newspapers, and free bottled water.
Hotel Waterfall offers 48 air-conditioned accommodations with minibars and safes. Televisions come with satellite channels. Bathrooms include bathrobes and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and hair dryers can be requested.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking

Food and drink

  • 2 restaurants and 2 coffee shops
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Family friendly

  • Dry cleaning service
  • Laundry facilities

Conveniences

  • Elevator
  • Free newspapers in lobby
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Tour/ticket assistance

Languages spoken

  • Chinese
  • English

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • In-room accessibility

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer (on request)

Entertainment

  • Satellite channels
  • TV

Food and drink

  • Free bottled water
  • Minibar

More

  • Desk
  • Free newspapers
  • Safe

Policies

Check-in

Check-in from 2 PM - midnight

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MYR 37.1 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: MYR 50.00 per stay
  • A tax of MYR 10.00 per accommodation, per night is imposed by the country of Malaysia and collected at the property beginning July 1, 2021. Permanent residents and Malaysian nationals are exempt from the tax. For more details, please contact the property using the information on the reservation confirmation received after booking.

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Rollaway bed fee: MYR 37.1 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Property is also known as

Hotel Waterfall
Hotel Waterfall Penang
Waterfall Hotel
Waterfall Penang
Hotel Waterfall George Town
Waterfall George Town
Hotel Waterfall Hotel
Hotel Waterfall George Town
Hotel Waterfall Hotel George Town

Frequently asked questions

Can I cancel my reservation for free at Hotel Waterfall and receive a full refund?
Yes, Hotel Waterfall offers free cancellation on select room rates, because flexibility matters! Please refer to Hotel Waterfall cancellation policy on our site for more details about any exclusions or requirements.
Is Hotel Waterfall pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Waterfall?
Self parking is free at this property.
What time is check-in at Hotel Waterfall?
Check-in is from 2 PM–midnight.
What time is check-out at Hotel Waterfall?
Check-out is at noon.
Where is Hotel Waterfall located?
Situated in George Town, this hotel is within a 15-minute walk of Arulmigu Balathandayuthapani Temple and Penang Adventist Hospital. Gurney Drive and Gurney Plaza are also within 1 mi (2 km).
3.2
5 - Excellent
9
4 - Good
16
3 - Okay
11
2 - Poor
9
1 - Terrible
8

3.2/5

Cleanliness

3.4/5

Staff & service

0.0/5

Amenities

3.0/5

Property conditions & facilities

5/5 Excellent

Traveled with family
Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
I am usng a wheelchair and my room was OKU-friendly. My special thanks for staff - Mr. James, very helpful.
Stayed 2 nights in Dec 2019

1/5 Terrible

Happy face iconLiked: Room comfort
Sad face IconDisliked: Property conditions & facilities
Construction which was ongoing was big minus, there were insects in the bathroom. Wifi was so-so
Stayed 1 night in Feb 2019

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good value for money. Friendly and efficient staff.
Stayed 1 night in Sep 2018

4/5 Good

Happy face iconLiked: Cleanliness, staff & service, property conditions & facilities, room comfort
Near by temple
Stayed 1 night in Jun 2018

3/5 Okay

Hotel in town
It’s a nice ‘no frills’ hotel It would be better if they provide a few sachets of tea or coffee in the rooms
Stayed 1 night in Mar 2018

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