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Tien Terrace

3.0 star property
Enjoy indoor and outdoor pools at this Downtown George Town retreat, with a welcoming bar and convenient location for easy city exploration.

Choose dates to view prices

Tien Terrace sits in Downtown George Town's center, perfectly positioned for city exploration. Guests can alternate between the indoor and outdoor pools depending on the weather, relax with drinks at the bar, and stay connected with WiFi in their rooms.

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Parking available
  • Bar
  • Laundry
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About this property

Tien Terrace

  • Hotel near KOMTAR
  • Tien Terrace provides amenities like dry cleaning/laundry services and a bar. Stay connected with free in-room WiFi.
  • You'll also enjoy the following perks during your stay:
    • An indoor pool and an outdoor pool
    • Self parking (surcharge), concierge services, and luggage storage
  • Room features
  • All guestrooms at Tien Terrace offer comforts such as air conditioning and bathrobes, in addition to amenities like free WiFi and safes.
  • Extra amenities include:
    • Designer toiletries, bidets, and hair dryers
    • Wardrobes/closets, daily housekeeping, and desks

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Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The front desk is open daily from 7:00 AM - 8:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
A scheduled water outage will take place on April 25-27, 2025 from 9 PM-7 AM, 9 AM to noon and 2-7 PM.

Access methods

Front desk (limited hours)

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MYR 200 per accommodation, per stay
  • A tax is imposed by the city: MYR 2.00 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: MYR 6 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Frequently asked questions

Does Tien Terrace have a pool?

Yes, this property has an indoor pool and an outdoor pool.

How much does it cost to stay at Tien Terrace?

As of May 23, 2026, prices found for a 1-night stay for 2 adults at Tien Terrace on Jun 7, 2026 start from $47, including taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Tien Terrace pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for MYR 6 per day.

What time is check-in at Tien Terrace?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Tien Terrace?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is Tien Terrace located?

Located in Downtown George Town, this hotel is within a 10-minute walk of KOMTAR, New World Park, and Hin Bus Depot Art Centre. Loh guan Lye Specialist Centre and The Top at Komatar are also within 15 minutes.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

7.6

Good

7.8

Cleanliness

6.0

Amenities

7.2

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 3 out of 7 reviews
Rating 8 - Good. 1 out of 7 reviews
Rating 6 - Okay. 2 out of 7 reviews
Rating 4 - Poor. 0 out of 7 reviews
Rating 2 - Terrible. 1 out of 7 reviews

Reviews

Verified

8/10 Good

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
pleasant and clean place.
Stayed 2 nights in Sep 2023
Verified

10/10 Excellent

Melanie

Liked: Cleanliness, property conditions & facilities
Cute Hotel
Stayed 3 nights in Jan 2025
Verified

6/10 Okay

Ta Song Tommy

Room 109 toilet light flickering. Downstairs entering place no fan, hot. Pool water dirty
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Lyndsey

Liked: Cleanliness, staff & service, property conditions & facilities
It was a lovely place to stay. The people were welcoming and very helpful. It was clean and smelled wonderful
Stayed 6 nights in Jun 2023
Verified

6/10 Okay

Michael

Liked: Cleanliness, property conditions & facilities
Check in was at 3 which seems kind of late. We tried to check in early because we had our luggage with us and we had a meeting to attend but there was no one on site. There were three phone numbers posted outside but they only picked up on one of them and we couldn’t leave our baggage or anything. The room was nice but a bit dark and no view at all. The bathroom was huge and beautiful BUT it was open to the outside air and really hot so it wasn’t enjoyable. I don’t normally leave reviews but it was a headache communicating with a “hotel” that has no one to talk to.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

wong

Stayed 1 night in Nov 2023
Verified

2/10 Terrible

CHIENYU

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023