Gilgit Serena Hotel

Photo gallery for Gilgit Serena Hotel

Featured Image
Flat-screen TV
Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets
Minibar, desk, free WiFi, bed sheets

Overview of Gilgit Serena Hotel

Gilgit Serena Hotel

4 out of 5

4.0/5 Very Good

Guests rated this property 4.5/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
  • Gym
Sherullah Baig Road Jutial, Gilgit, Gilgit-Baltistan, 15100

Explore the area

  • Popular LocationLalik Jan Stadium9 min walk
  • Popular LocationCity Park5 min drive
  • AirportGilgit (GIL)6 min drive
  • Popular LocationKarakoram International University8 min drive

Choose dates to view prices

About this area

Gilgit

Located in Gilgit, Gilgit Serena Hotel is near the airport. Local points of interest include Lalik Jan Stadium, City Park, and Karakoram International University.

What's nearby

  • Lalik Jan Stadium - 9 min walk
  • City Park - 5 min drive
  • Gohar Aman's Tower - 6 min drive
  • Karakoram International University - 8 min drive

Restaurants

  • Dumani Restaurant — 1 min walk
  • CC — 15 min walk
  • Ladou and sweet — 5 min drive
  • Canopy Nexus — 5 min drive
  • Hill-Man Brunch — 6 min drive

About this property

Gilgit Serena Hotel

4-star hotel with free airport shuttle and restaurant
Along with a restaurant, this hotel has a 24-hour fitness center and a bar/lounge. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a meeting room. All 42 rooms offer free WiFi, balconies, and flat-screen TVs with cable channels. Minibars, room service, and free weekday newspapers are among the other amenities available to guests.
Gilgit Serena Hotel offers 42 accommodations with minibars and complimentary weekday newspapers. Rooms open to balconies. Flat-screen televisions come with cable channels. Bathrooms include showers.

This Gilgit hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Refrigerators and hair dryers can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free roundtrip airport shuttle during limited hours
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:30 AM–10:30 AM: USD 10 for adults and USD 5 for children
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in common area(s)

Things to do

  • 24-hour fitness center

Family friendly

  • Laundry facilities
  • Refrigerator (on request)

Conveniences

  • ATM/banking services
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English

Business services

  • 24-hour business center
  • Meeting rooms

Outdoors

  • BBQ grill(s)
  • Garden
  • Terrace

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets

Bathroom

  • Hair dryer (on request)
  • Shower
  • Towels

Entertainment

  • Cable channels
  • Flat-screen TV

Food and drink

  • Minibar
  • Refrigerator (on request)

Outdoor space

  • Balcony

More

  • Desk
  • Free newspapers (weekdays)
  • Phone
  • Safe (surcharge)
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in time starts at 2:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:30 AM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 2 children stay free when using existing bedding
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 10 for adults and USD 5 for children (approximately)
  • An in-room safe is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts Visa and Mastercard

We should mention

This property offers transfers from the airport; guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation

Property is also known as

Gilgit Serena
Gilgit Serena Hotel Hotel
Gilgit Serena Hotel Gilgit
Gilgit Serena Hotel Hotel Gilgit

Frequently asked questions

Overall score and ratings

4.0

Very Good

Rating 5 - Excellent. 2 out of 5 reviews
5 - Excellent 40%
Rating 4 - Good. 2 out of 5 reviews
4 - Good 40%
Rating 3 - Okay. 0 out of 5 reviews
3 - Okay 0%
Rating 2 - Poor. 1 out of 5 reviews
2 - Poor 20%
Rating 1 - Terrible. 0 out of 5 reviews
1 - Terrible 0%

4.5/5

Cleanliness

4.0/5

Staff & service

3.0/5

Amenities

4.0/5

Property conditions & facilities

4/5 Good

Stayed 1 night in Aug 2020

5/5 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
As expected of any Serena Hotels, the one in Gilgit was spectacular. Location wise it is situated in the best catchmint area and commute to various places is easy. The hotel is fabulously decorated with Gilgit's culturally symbolic craftwork. Room comes with the best facilities and amenities. Hotel staff was amazingly cordial and helpful.
Stayed 5 nights in Sep 2019

2/5 Poor

Traveled with family and small children
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
good aspects: Clean, nice bedrooms, lovely gardens. Bad aspects: bathrooms dated, no internet and no television signal. despite £100 per room/night, room service pizza n chips took 1hour 15mins.
Stayed 1 night in Jul 2019

4/5 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
ギルギット空港から車で15分の便利で快適なホテルです。
部屋によっては、テラスがあり、山が眺められます。バスタブはありませんが、熱いお湯が出ます。電気ポットなし。ウエルカムフルーツはドライフルーツで、いつも食べきれずに無駄にしていましたが、ドライフルーツは持ち帰ることができるので良かったです。ギルギット空港に送迎サービスのデスクがあります。出発日に、フライトが15分遅れているから、空港に行くのも15分後で良いと言われましたので、PIAか空港から連絡があるようです。徒歩3分くらいのところに地元のキオスクやチャイ屋などがあり、ジュースや日用品などが買えますが、レストランやマーケットに行くにはタクシーが必要です。部屋に蚊がいて、ハウスキーパーからスプレーを借りました。スタッフが無料ミネラルウォーターを午後6時30分頃に各部屋に届けていました、夕飯に出かけていたらもらえなかったかも。
Stayed 1 night in Sep 2018

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good service, the man at the front inform us about the time of fright Which came from ISB on time or delay.If delay we can wait at the room No need to go to the airport to wait there. This is very good service. I love your hotel.