Located in Surfers Paradise, a neighborhood in Gold Coast, Raffles Royale is in a shopping district and near the beach. Cavill Avenue and Pacific Fair Shopping Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Currumbin Wildlife Sanctuary. Dreamworld and Infinity Attraction are also worth visiting. Visit our Gold Coast travel guide
Check-in start time: 2 PM; Check-in end time: 5 PM.
What time is check-out at Raffles Royale?
Check-out is at 10 AM. Late check-out is available for AUD 50 (subject to availability).
Where is Raffles Royale located?
Located in Surfers Paradise, this apartment building is within a 10-minute walk of Chevron Renaissance, Surfers Paradise Beach, and Cavill Avenue. Gold Coast Convention and Exhibition Centre and The Star Gold Coast are also within 3 mi (5 km). Cypress Avenue Station is only a 3-minute walk and Surfers Paradise North Station is 8 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Raffles Royale Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
A little untidy and not cleaned properly from last guests.
Verified review
6/10 Okay
Tay
Jan 19, 2016
Liked: Staff & service, room comfort
Disliked: Cleanliness
Nice hotel in the centre of everything
Lovely little hotel pretty much in the centre of everything, walking distance to all the shops etc, Nice place with a lovely outdoor setting with a bbq area and a pool/spa
I was really delighted to stay at Raffles Royale as it was true value for money. Hotel is based just a few minutes walk to the main streets of Surfers Paradise, so we just parked our park downstairs and wondered everywhere by foot - to the beach, to cafes and restaurants, shops and nightclubs, it was great! When we got back to the hotel to relax after day of shopping, we rested on a comfy couch in a living room of our apartment. It was so relaxing and comfortable. Before we went to bed we had a swim in the pool and I got into the spa and looked into the stars. It was a bliss. I highly recommend this place!
Old, noisy, weird stains in the carpet. We were phoned at 10am to ask when we were getting there as they wanted to go to the movies, We said around 2. Ok no problem, just be here between 12 and 3. Then we were called again at 12, how far away are you. Really?? So sorry we paid through the nose for a horrid hotel and you're pushy to your guests. Don't even bother, was awful, thank god it was just for a night.
The room was really nice but they had unfortunately forgotten to clean it. We received a warm welcome of the woman at the front desk. She was wonderful with a lovely personality and talkative. She was also the one how cleaned the room for us. The hotel besides the cleanliness and the area around was perfect . Close to everything and there was much to do
Aircon power supply was locked in OFF position by key; so cannot use aircon even though my booking specifically stated I would get an aircon room.
Shower door is supposed to have 3 sliding panels. 1 panel was missing and the 2 remaining panels were not even attached together. Had to shower using minimal water in order not to splash excessive water onto bathroom floor.
The room was small for the price i paid.. there was out door furniture being used as lounge room furniture.. the tv was tiny, had no remote and unless it was moved to a certain position the foxtel (that had like 4 channels) wouldnt work for more than 30 seconds at a time.
Have never come across such rudness and unwelcome behaviour by the manageress of this establishment. My husband and I are of mature age and we were spoken to with arrogance. Apparantly we interrupted her a couple of times and this annoyed her. We asked whether we could have the apartment earlier if ready after we arrived there and she allowed it to happen half an hour before check in which was 2pm and we had arrived there at 9.30. She allowed us to put our luggage in a cage in the garage and informed us that she was not responsible for it. We went walking rang her at about 1pm.She told us to wait another 20mins.We went back and when we rang the bell twice she opened the door and told us that we got her away from what she was doing and she should have told us to come back at 2pm.normal check in time. She gave us a key and told us the apt. no. and did not bother to explain how to use the key to enter the building. I eventually asked another guest. I asked for a second key and at first said no you only get one, but then agreed to provide one later for me when she had time. There was supposed to be a clothers dryer in the room but there was only the washing machine and tub.My husband and I felt like thanking her for her unpleasant attitude and just leaving the place to go elsewhere. Wehave previously stayed at several other places in Surfers Paradise and staff was always courteous and greeted us with a smile.
The worst experience I have ever had in my life , the lady's behaviour (owner) was completely rude and aggressive , the apartment was totally not clean and it was very old and hardly need repairs and renovations , no supplement of tissue , shampoo, ... , the hair dryer has old dirt like nobody clean it for ages , the stairways were dirty old and terrible , the bathroom has no FAN !?!? it's unbelievable , the keep the air-condition panel open by stretcher it was frustrating , the bath ceiling was destroyed , don't ruin your holiday by staying in this rubbish accommodation.
No shower door on shower, no toilet roll holder, air con did not work, cupboard shelf above microwave very dirty, floor was dirty (grit under foot), less than private balcony with noisy neighbours.
Verified review
6/10 Okay
MDR
Oct 12, 2015
Disliked: Staff & service, room comfort
You get what you pay for.
Good location, easy to find. Very basic accommodation, almost did the job.
I was travelling alone, thankfully, the wife wouldn't have been impressed.
I was only looking for 1 nights cheap accommodation, I got it.
Stayed for a three nights in a one bedroom. The place was spacious and the location is great - close to the beach. Pool area is clean. However, we were disappointed to find that there was no free WiFi in the hotel anywhere. You have to pay to use the WiFi despite it being advertised as free in the rooms and in the public areas. Other than that we had no issues. The owner was kind enough to arrange for a taxi to pick us up at 4 am for our train.
Verified review
6/10 Okay
cath
Aug 26, 2015
Liked: Cleanliness, staff & service, room comfort
Cheap
This motel is in a great position to city and cheap. Don't expect the Ritz and you will not feel disappointed. Great pool