标题：莱佛士皇家酒店 点评、优惠和照片 2026 - Expedia [查看所有住宿](http://www.expedia.com/Hotel-Search?regionId=180064&destination=%E9%BB%84%E9%87%91%E6%B5%B7%E5%B2%B8%2C+%E6%98%86%E5%A3%AB%E5%85%B0%E5%B7%9E%2C+%E6%BE%B3%E5%A4%A7%E5%88%A9%E4%BA%9A&selected=6991004&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) 整间出租公寓 # 莱佛士皇家酒店 ## Raffles Royale ## 莱佛士皇家酒店的照片库 ![室外游泳池](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/9ddc0f76.jpg?impolicy=resizecrop&rw=598&ra=fit) ![公寓, 2 间卧室 | 1 多间卧室、特色家居、熨斗/熨衣板、折叠床/加床（额外收费）](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/2d606367.jpg?impolicy=resizecrop&rw=297&ra=fit) ![公寓, 2 间卧室 | 私人厨房 | 大冰箱、微波炉、炉灶、厨具/餐具](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/ec7bd1c9.jpg?impolicy=resizecrop&rw=297&ra=fit) ![公寓, 2 间卧室 | 阳台](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/9288df74.jpg?impolicy=resizecrop&rw=297&ra=fit) ![公寓, 2 间卧室 | 客厅 | 平板电视](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/895d0c55.jpg?impolicy=resizecrop&rw=297&ra=fit) - 概述 - 地点 - 价格 - 服务设施 - 政策 ## 点评 7.2 不错 ## 热门服务设施 - 游泳池 - 热水浴缸 - 厨房 - 洗衣机 - 烘干机 - 空调 ## 查看这些日期的价格 [今晚 ](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-28&endDate=2026-03-29&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [明天 ](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-29&endDate=2026-03-30&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [本周末 ](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-03&endDate=2026-04-05&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [下周末 ](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-04-10&endDate=2026-04-12&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2) ## 客房选择 所有客房 1 张床 3 张床及以上 显示 3 种房型中的 3 种 ### 显示公寓, 1 间卧室 (Aircon)的所有照片 ![公寓, 1 间卧室 (Aircon) | 1 多间卧室、特色家居、熨斗/熨衣板、折叠床/加床（额外收费）](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/8bfd8cc3.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 公寓, 1 间卧室 (Aircon) - 度假村景观 - 54 平方英尺 - 1 间卧室 - 可容纳 3 人（按实际入住人数收费） - 1 张双人床 ### 显示公寓, 1 间卧室 (No Aircon)的所有照片 ![公寓, 1 间卧室 (No Aircon) | 起居区 | 平板电视](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/02335804.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 公寓, 1 间卧室 (No Aircon) - 度假村景观 - 54 平方英尺 - 1 间卧室 - 可容纳 3 人（按实际入住人数收费） - 1 张双人床 ### 显示公寓, 2 间卧室的所有照片 ![公寓, 2 间卧室 | 1 多间卧室、特色家居、熨斗/熨衣板、折叠床/加床（额外收费）](https://images.trvl-media.com/lodging/7000000/7000000/6991100/6991004/2d606367.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### 公寓, 2 间卧室 - 度假村景观 - 65 平方英尺 - 2 间卧室 - 可容纳 5 人（按实际入住人数收费） - 1 张双人床和 2 张单人床 ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) 登录帐户并从数千家住宿中进行预订，即可获得 OneKeyCash 奖励金。更多奖励，更多精彩！ [登录](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2Fcn%2FGold-Coast-Hotels-Raffles-Royale.h6991004.Hotel-Information)[免费注册](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2Fcn%2FGold-Coast-Hotels-Raffles-Royale.h6991004.Hotel-Information) ## 街区简介 Located in Surfers Paradise, a neighborhood in Gold Coast, Raffles Royale is in a shopping district and near the beach. Cavill Avenue and Robina Town Centre are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Warner Bros. Movie World and Dreamworld. Wax Museum and Infinity Attraction are also worth visiting. [访问我们的黄金海岸旅行指南](https://www.expedia.com/cn/Gold-Coast.dx180064) [查看黄金海岸的更多公寓](https://www.expedia.com/cn/Gold-Coast-Apartments.d180064-aaApartments.Travel-Guide-Accommodation) ![地图](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C-27.99764%2C153.42767&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=Z_RvnQ_9udvI2HEcymH2oXbWABs=) 69 Ferny Avenue, Surfers Paradise, QLD, 4217 ### 附近有什么？ - ![冲浪者天堂海滩](https://images.trvl-media.com/place/6086991/d2b5e61e-dd03-4864-9bf5-e4d6ce9416db.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) 冲浪者天堂海滩 步行 3 分钟 \- 0.2 英里 - ![卡维尔大道](https://images.trvl-media.com/place/6125214/8dcba818-4d4b-4450-9908-ef810212fdc6.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) 卡维尔大道 步行 5 分钟 \- 0.3 英里 - 雪芙龙万丽 步行 2 分钟 \- 0.1 英里 - 无极限之旅 步行 3 分钟 \- 0.2 英里 - Slingshot (斯林薛特) 步行 7 分钟 \- 0.4 英里 ### 周边介绍 - 距黄金海岸市库蜜拉站 21 分钟车程 - 距柏斯大道站 3 分钟步行距离 - 库伦加塔机场 (OOL) - 41 分钟车程 ### 餐厅 - Sandbar 步行 6 分钟 - Clock Hotel 步行 3 分钟 - Castaway Coffee Bar 步行 6 分钟 - Nosh Pan Asian 步行 4 分钟 - Costa D'oro Italian Restaurant & Pizzeria 步行 5 分钟 ## 住宿简介 ### 莱佛士皇家酒店 除室外游泳池之外，这家公寓楼还设有热水浴缸和公共区域 WiFi。此外，店内还提供快速退房和烧烤炉。 公寓提供带有线频道的平板电视，以及配备冰箱、炉灶和微波炉的厨房。其他设施/服务包括洗衣机/干衣机、阳台和WiFi。不提供客房清洁服务。 莱佛士皇家酒店提供 10 间空调客房，配有洗衣机/干衣机和熨斗/熨衣板。客房有阳台。所有住宿都具有独特布置。此舒适型公寓住宿提供厨房，带大冰箱、炉灶、微波炉和厨具/餐具。浴室包括淋浴设施。 此黄金海岸公寓提供无线上网（收费）。平板电视带收费有线频道。 酒店内有室外游泳池和热水浴缸。 ## 同类型住宿 ![靠近海滩](https://images.trvl-media.com/lodging/24000000/23060000/23058000/23057964/7eb3e55e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Circle on Cavill Sub Penthouse 2513 - 4 bedrooms Level 51 冲浪者天堂 - 海景 - 游泳池 - 热水浴缸 - 厨房 9.2 好极了 20 条点评 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=23057964&PinnedHotelID=23057964&HadPinnedHotel=true®ionId=-1&adults=2) ![智能电视](https://images.trvl-media.com/lodging/90000000/89830000/89826600/89826529/ce65ecf9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Large Waterfront Apartment in Surfers Paradise - CoastHM 冲浪者天堂 - 海景 - 游泳池 - 厨房 - 洗衣机 8.2 很好 10 条点评 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=89826529&PinnedHotelID=89826529&HadPinnedHotel=true®ionId=-1&adults=2) ![外观](https://images.trvl-media.com/lodging/105000000/104090000/104083000/104082903/4d0adea7.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Holiday haven nestled in the heart of Surfers Paradise! 冲浪者天堂 - 游泳池 - 厨房 - 洗衣机 - 烘干机 5.0 2 条点评 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=104082903&PinnedHotelID=104082903&HadPinnedHotel=true®ionId=-1&adults=2) ![住宿内部](https://images.trvl-media.com/lodging/115000000/114360000/114350600/114350568/64e584a6.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Surfers Paradise City Views 冲浪者天堂 - 游泳池 - 厨房 - 洗衣机 - 烘干机 10 绝佳 2 条点评 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=114350568&PinnedHotelID=114350568&HadPinnedHotel=true®ionId=-1&adults=2) ![住宿场地](https://images.trvl-media.com/lodging/101000000/100150000/100145100/100145046/d7333bd3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Luxurious property on Level 34 of the H-Residences in Surfers Paradise 冲浪者天堂 - 海景 - 游泳池 - 洗衣机 - 免费 Wi-Fi [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=100145046&PinnedHotelID=100145046&HadPinnedHotel=true®ionId=-1&adults=2) ![室外用餐](https://images.trvl-media.com/lodging/109000000/108530000/108528800/108528788/3be7401e.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Spacious 3 Bedroom Apartment in Surfers Paradise - CoastHM 冲浪者天堂 - 海景 - 游泳池 - 厨房 - 洗衣机 7.0 还可以 2 条点评 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=108528788&PinnedHotelID=108528788&HadPinnedHotel=true®ionId=-1&adults=2) ![住宿内部](https://images.trvl-media.com/lodging/121000000/120490000/120489900/120489849/8917c5c2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Class and Sophistication in surfers. Walk to beach, Cavil Ave, and the tram! 冲浪者天堂 - 洗衣机 - 烘干机 - 空调 - 提供停车位 [](https://www.expedia.com/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=120489849&PinnedHotelID=120489849&HadPinnedHotel=true®ionId=-1&adults=2) [对比同类住宿](/Hotel-Search?startDate=2026-04-11&endDate=2026-04-12&selected=6991004&PinnedHotelID=6991004&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=6991004,23057964,89826529,104082903,114350568) ## 住宿服务设施 ### 沙滩 - 邻近白沙滩 ### 泳池/SPA - 1 个热水浴缸 - 1 个室外泳池 ### 互联网 - 公寓提供：Wi-Fi（每晚 AUD 8.95） - 部分公共区域提供：Wi-Fi（每晚 AUD 8.95） ### 停车设施和交通 - 店内停车位有高度限制 ### 厨房 - 标准冰箱/冰柜 - 炊具、餐具和厨具 - 炉灶台 - 微波炉 ### 卧室 - 1 间卧室 - 折叠床/加床（收费） ### 浴室 - 1 间私人浴室 - 淋浴 - 提供毛巾 ### 起居区 - 客厅 ### 娱乐 - 可收看付费有线频道的纯平电视 ### 室外区域 - 烧烤架 - 阳台/露台 ### 洗衣房 - 洗衣机/烘干机 ### 舒适 - 吊扇 - 空调 ### 宠物 - 不允许携带宠物 ### 适用性/无障碍设施 - 无电梯 - 指定吸烟区 ### 服务和便利设施 - 无客房清洁服务 - 熨斗/熨衣板 ### 地段亮点 - 地处购物区 ### 安全功能 - 未报告一氧化碳检测器（房东未注明住宿是否有一氧化碳检测器；考虑携带便携式检测器） - 未报告烟雾检测器（房东未注明住宿是否有烟雾检测器） ### 概况 - 1 栋建筑 - 10 个单元 - 3 层楼 - 传统建筑 - 建于 1952 年 - 特色家居 ## 政策 ### 入住 开始办理入住：14:00；停止办理入住：17:00 住客需年满 18 岁 ### 退房 10:00 之前退房 延时退房需视供应情况而定 延时退房费：AUD 50 提供快速退房服务 ### 特别入住说明 前台工作时间：星期一 - 星期六 14:00 - 17:00 前台工作人员将在住客到店时接待 如有疑问，请使用预订确认信上的信息联系住宿方。 住宿提供的信息可以使用自动翻译工具进行翻译 如果住客计划在常规入住时间外抵达，请提前通过电子邮件联系酒店。 ### 进入方式 前台 ### 宠物 不可带宠物 ### 儿童及加床 欢迎儿童入住。 提供折叠床/加床。 不提供儿童床（婴儿床）。 ### 该住宿接受的付款方式 ## 重要信息 ### 费用 您需要到店支付以下费用。费用可能包含适用的税费： - 清洁押金：每次入住 AUD 120 这里已包括住宿向我们列出的全部收费项目。 ### 其他项目 - 客房内无线上网费用：每晚 AUD 8.95（价格如有变动，恕不另行通知） - 公共区域无线上网费用：每晚 AUD 8.95（价格如有变动，恕不另行通知） - 延时退房费：AUD 50（视供应情况而定） - 额外收费提供折叠床 - 使用信用卡付费可能会收取额外费用 上面所列内容可能并不完整。这些费用和押金可能不包括税款，并且可能会随时发生变化。 ### 您需知道 可能需收取加人费用，具体费用取决于住宿的政策。 入住时可能需要出示政府核发的身份证件（带照片）和信用卡，以便于支付其他杂项的费用。 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。 入住时用于支付其他杂项的信用卡上的姓名必须与预订客房时使用的主要姓名相同。 此住宿接待方接受以信用卡付款 房东未说明住宿内是否安装有一氧化碳探测器；建议旅行时携带便携式探测器 房东未说明住宿内是否安装有烟雾探测器 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房 请注意，文化规范和住客政策可能因国家/地区和住宿而有所不同。列出的政策均由住宿提供。 ### 其他注意事项 此住宿场所没有电梯 只有经过登记的住客才可进入客房。 某些设施可能有限制，住客可以使用预订确认邮件上的联系方式向住宿查询详情。 停车场有车辆高度限制。 ### 住宿的其他常用名称： Raffles Royale Raffles Royale Aparthotel Raffles Royale Aparthotel Surfers Paradise Raffles Royale Surfers Paradise Raffles Royale Gold Coast/Surfers Paradise Raffles Royale Apartment Raffles Royale Surfers Paradise Raffles Royale Apartment Surfers Paradise ## 常见问题 ### 莱佛士皇家酒店有游泳池吗？ ### 莱佛士皇家酒店允许宠物入住吗？ ### 何时可在莱佛士皇家酒店办理入住？ ### 何时可在莱佛士皇家酒店办理退房？ ### 莱佛士皇家酒店的地址在哪里？ ## 点评 ## 关于莱佛士皇家酒店的点评 7.2 ### 还可以 显示的所有点评都来自真实的住客体验。只有通过我们预订了住宿的旅客才能提交点评。我们根据我们的准则验证点评，并发布所有点评，无论是好评或是差评。[详细信息](https://www.expedia.com/cn/lp/b/content-guidelines) ### 6.8 清洁度 ### 7.6 地点 ### 7.0 员工和服务 ### 6.4 住宿条件和设施 10 - 超赞 32 8 - 还可以 35 6 - 一般 24 4 - 很差 9 2 - 糟糕 12 ## 点评 ### 10/10 超赞 #### Han-Chen 2016 年 2 月 12 日 满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 ##### Han-Chen ### 8/10 还可以 #### 真实旅客 2014 年 11 月 23 日 满意：员工和服务，清洁度 #### 地點還不錯 客廳大燈不亮, 隔音不是很好之外, 其餘都還不錯 (以這個價位而言). 退房後, 可免費借放行李 (會鎖在儲藏室, 不是隨便放在櫃台). ##### 真实旅客 ### 6/10 一般 #### Poon，Hong Kong 2014 年 4 月 21 日 不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### Very old resort. Location is convenient, walking distance to centre of Surfer Paradise. But the room is small and old. No view at all. Air conditioner is leaking. ##### Poon ### 2/10 糟糕 #### jess，sydney 2016 年 2 月 3 日 不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### Reasonably close to beach but not comfortable Old, awkward, lacks facilities, no coffee or jug, no shampoo, two single beds strapped together with a huge lump in the middle. ##### jess ### 6/10 一般 #### Michelle，Gold Coast 2016 年 1 月 31 日 不满意：客房舒适度，住宿条件和设施 #### Close to beach and nightlife Value for money!! Not a five star resort but if you're looking for accommodation close to everything just to sleep, it's great. ##### Michelle ### 6/10 一般 #### 真实旅客 2016 年 1 月 29 日 满意：客房舒适度，员工和服务 不满意：清洁度 the hotel was ok but the room no 47 we found very dusty and the room really needed a good clean ,other than that it was ok. ##### 真实旅客 ### 6/10 一般 #### 真实旅客 2016 年 1 月 22 日 满意：员工和服务 不满意：住宿条件和设施，清洁度 #### Well priced for Surfers A little untidy and not cleaned properly from last guests. ##### 真实旅客 ### 6/10 一般 #### Tay，au 2016 年 1 月 19 日 满意：客房舒适度，员工和服务 不满意：清洁度 #### Nice hotel in the centre of everything Lovely little hotel pretty much in the centre of everything, walking distance to all the shops etc, Nice place with a lovely outdoor setting with a bbq area and a pool/spa ##### Tay ### 10/10 超赞 #### Kalina，Sunshine Coast 2016 年 1 月 18 日 满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### Perfect location I was really delighted to stay at Raffles Royale as it was true value for money. Hotel is based just a few minutes walk to the main streets of Surfers Paradise, so we just parked our park downstairs and wondered everywhere by foot - to the beach, to cafes and restaurants, shops and nightclubs, it was great! When we got back to the hotel to relax after day of shopping, we rested on a comfy couch in a living room of our apartment. It was so relaxing and comfortable. Before we went to bed we had a swim in the pool and I got into the spa and looked into the stars. It was a bliss. I highly recommend this place! ##### Kalina ### 4/10 很差 #### Disappointed 2016 年 1 月 4 日 不满意：清洁度、住宿条件和设施、客房舒适度 #### Nope Old, noisy, weird stains in the carpet. We were phoned at 10am to ask when we were getting there as they wanted to go to the movies, We said around 2\. Ok no problem, just be here between 12 and 3\. Then we were called again at 12, how far away are you. Really?? So sorry we paid through the nose for a horrid hotel and you're pushy to your guests. Don't even bother, was awful, thank god it was just for a night. ##### Disappointed ### 8/10 还可以 #### Mark，Grafton 2016 年 1 月 1 日 满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### Little ripper I would stay here again , nice location, handy to everything in surfers paradise. Not modern but that's good ##### Mark ### 2/10 糟糕 #### 真实旅客 2015 年 12 月 27 日 不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 Rude staff dirty motel early check out no toliet paper or aircondationer in hotel TV doesn't work ##### 真实旅客 ### 8/10 还可以 #### Erna，country Qld 2015 年 12 月 22 日 满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### location close to shops beach night life , great location ,customer service with a smile ,great facilities pool ,gym. room very spacious and comfortable with a big deep bath :). ##### Erna ### 10/10 超赞 #### 真实旅客 2015 年 12 月 9 日 满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### Pretty good 정말 좋았어요\~\~\~ 방도 따로 있고 수영장도 좋았고 ##### 真实旅客 ### 6/10 一般 #### Brooke 2015 年 12 月 9 日 满意：客房舒适度，清洁度 不满意：员工和服务 ##### Brooke ### 6/10 一般 #### 真实旅客 2015 年 12 月 6 日 满意：客房舒适度，清洁度 All good for 1 night. Should provide soap for barthroom ##### 真实旅客 ### 8/10 还可以 #### Joanna，Halmstad 2015 年 11 月 22 日 满意：员工和服务、住宿条件和设施、客房舒适度 不满意：清洁度 The room was really nice but they had unfortunately forgotten to clean it. We received a warm welcome of the woman at the front desk. She was wonderful with a lovely personality and talkative. She was also the one how cleaned the room for us. The hotel besides the cleanliness and the area around was perfect . Close to everything and there was much to do ##### Joanna ### 2/10 糟糕 #### 真实旅客 2015 年 11 月 20 日 不满意：员工和服务、住宿条件和设施、客房舒适度 Aircon power supply was locked in OFF position by key; so cannot use aircon even though my booking specifically stated I would get an aircon room. Shower door is supposed to have 3 sliding panels. 1 panel was missing and the 2 remaining panels were not even attached together. Had to shower using minimal water in order not to splash excessive water onto bathroom floor. ##### 真实旅客 ### 4/10 很差 #### Leanne，Sydney 2015 年 11 月 12 日 不满意：员工和服务、住宿条件和设施、客房舒适度 #### Not Happy Have never come across such rudness and unwelcome behaviour by the manageress of this establishment. My husband and I are of mature age and we were spoken to with arrogance. Apparantly we interrupted her a couple of times and this annoyed her. We asked whether we could have the apartment earlier if ready after we arrived there and she allowed it to happen half an hour before check in which was 2pm and we had arrived there at 9.30\. She allowed us to put our luggage in a cage in the garage and informed us that she was not responsible for it. We went walking rang her at about 1pm.She told us to wait another 20mins.We went back and when we rang the bell twice she opened the door and told us that we got her away from what she was doing and she should have told us to come back at 2pm.normal check in time. She gave us a key and told us the apt. no. and did not bother to explain how to use the key to enter the building. I eventually asked another guest. I asked for a second key and at first said no you only get one, but then agreed to provide one later for me when she had time. There was supposed to be a clothers dryer in the room but there was only the washing machine and tub.My husband and I felt like thanking her for her unpleasant attitude and just leaving the place to go elsewhere. Wehave previously stayed at several other places in Surfers Paradise and staff was always courteous and greeted us with a smile. ##### Leanne ### 2/10 糟糕 #### Ali，Melbourne 2015 年 11 月 4 日 不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### Terrible, If you want ruin your holiday choose it The worst experience I have ever had in my life , the lady's behaviour (owner) was completely rude and aggressive , the apartment was totally not clean and it was very old and hardly need repairs and renovations , no supplement of tissue , shampoo, ... , the hair dryer has old dirt like nobody clean it for ages , the stairways were dirty old and terrible , the bathroom has no FAN !?!? it's unbelievable , the keep the air-condition panel open by stretcher it was frustrating , the bath ceiling was destroyed , don't ruin your holiday by staying in this rubbish accommodation. ##### Ali ### 8/10 还可以 #### 真实旅客 2015 年 11 月 3 日 满意：清洁度、住宿条件和设施、客房舒适度 We enjoyed our stay at Raffles Royale. It is close to the beach, cafes and restaurants, and the unit was as same as it was advertised on the website. ##### 真实旅客 ### 2/10 糟糕 #### Russell，Melbourne 2015 年 10 月 14 日 不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 #### In need of basic maintenance No shower door on shower, no toilet roll holder, air con did not work, cupboard shelf above microwave very dirty, floor was dirty (grit under foot), less than private balcony with noisy neighbours. ##### Russell ### 6/10 一般 #### MDR 2015 年 10 月 12 日 不满意：客房舒适度，员工和服务 #### You get what you pay for. Good location, easy to find. Very basic accommodation, almost did the job. I was travelling alone, thankfully, the wife wouldn't have been impressed. I was only looking for 1 nights cheap accommodation, I got it. ##### MDR ### 8/10 还可以 #### Darren，Brisbane QLD 2015 年 10 月 12 日 满意：清洁度、员工和服务、住宿条件和设施、客房舒适度 Simple hotel, nice pool area and very close to Surfers night life ##### Darren ### 6/10 一般 #### 真实旅客 2015 年 9 月 21 日 满意：员工和服务 great location, clean & comfortable. Simple accomodation ##### 真实旅客