哥里萨尼旅游套票 | 哥里萨尼机票+酒店优惠低至 4 折

This is a good hotel with a good restaurant..however..when you're purporting to be a luxurious spa hotel and commanding luxury prices the expectation and judgment is obviously strict. From a hotel that's more expensive than any in the region guests expect a seamless luxurious perfect stay. In our case the pool and hot tub were out of order the entire weekend of our stay. In a luxury spa hotel! they did offer 30 less on massages but I dont like massages so I was displeased. Their gym is reasonably sized and equipped, however the high tech treadmills they have with large screens showing TV and YouTube and Netflix options, all don't work and aren't connected. Also there's no drinking water in the gym, only a sign that directs you across the hall to drink water in the spa...but the spa water dispenser wasn't working the entire weekend either and had no cups in the dispenser. The food in the restaurant was delicious. Period. But...at prices over 3 times that if any local restaurant...you expect world class.and It wasn't. The service, despite the restaurant being 20% occupied was extremely slow and amateur. The arugula salad we ordered was inedible, containing mostly tough woody stems impossible to eat, and was returned uneaten. In any serious restaurant in this price range, this would have immediately been noted and asked about...but here..nothing. we also received sparkling water when we requested still, and other minor issues. If you're commanding luxury prices..no excuses.

A truly 5-star hotel with great service. The check in staff has very kindly accompanied us to our room and introduced us to the various areas of the country and the hotel. The air conditioner works great. The bed is, unfortunately, a bit too soft. Free bath salt is included in the restroom for those who would like to have a relaxing bath in the bathtub. Breakfast is included in the price and the service of the restaurant was great too. However, would appreciate if there were more choices to choose from. Overall, it was a very good experience.