The pictures did not show the rust on the tubs. The fridge was not cold so I emailed about that and noone ever showed to check that. The carpets and the grill were filthy. It took two hours to clean the grill before we could use it. We had to buy cases of water because the water smelled so bad. I asked her about getting another ac unit because the house was warm due to the units not able to cool the whole house, she said she was checking on the service call but never got back to me, so I reached out again and got the same response with an addition that she was out of town. I understand things happen, but don't just do nothing and not get back with me until I contact you again. No one slept well the night before and after she didn't answer me we spent extra money and got a hotel room. She has yet to get back to me. I do not recommend a stay here.