Great Shelford Vacations from $1,103

Wonderful staff everywhere—desk, restaurant, housekeeping and bar. Super clean and comfy room.

I am a Cambridge resident and have visited the University Arms many times over the years. On this occasion I was staying the night to attend a charity function. The hotel is lovely, sadly not as architecturally grand as it was pre-fire. Service was excellent a room well appointed. The issue was the room temperature which remained between 23-24 degrees all night with no way to change the settings (centrally controlled). This resulted in a very uncomfortable night with little sleep; at one point I considered checking out and getting a taxi home. I do not generally leave negative reviews, however, as it has been over a week and the hotel has not taken the opportunity to contact me to discus, it seems appropriate to leave a review.

Wonderful stay, staff very friendly and welcoming. Rooms are beautifully decorated and very comfortable. Lovely products in bathroom. Breakfast had a great variety for all. Location is perfect for city centre and a short walk from train station. Will definitely return

The staff at the Lensfield are very friendly (apologies again for losing the room key! it must be in there somewhere) and the room was spotless. Excellent restaurants are close by. I would always stay here when in Cambridge.

Curtains could be cleaned. Bathroom flooded when having a shower.