Sawston Hall Tours

This hotel is in a great location and easy to get to. The staff are friendly. The room is a good size.

Not what it was! When we arrived, the disabled parking space we had reserved was nowhere to be found. Eventually a member of staff moved another reserved sign so we could park. On check in, we were given a tiny room with a 4foot bed, not even a standard double. Having contacted reception, we were told we could move rooms but the new room was being cleaned… it took over an hour until we were told this was available, by which time we were already late for our scheduled meeting with family. In the bar, it took ages for our drinks to arrive, and when they did come, one was missing and two were incorrect. This eventually got rectified. The next morning, we were disappointed that breakfast had become totally self serve, even including tea. On leaving the hotel, our car had been blocked by another car, and it took half an hour to sort this out, again making us late for meeting family. Having stayed at the Gonville several times over recent years, I doubt we will return.

Great place, brilliantly located. Super room with excellent facilities. Will definitely stay there again if I need to be in Central Cambridge. Would have loved a few more instructions in the room and some labels especially for the window blinds switch.