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"Very quiet and clean. Brandon was very nice and helpful "

"The smell of disinfectant in the room was overpowering. When I asked about it, the desk clerk said "They're all like that." When the smell wore off, the smell of dog urine was very strong. Rooms are made up "on request." That means they bring fresh towels. They do not clean the room or make the bed. The bed itself was terrible, and the bottom sheet did not fit so that the dirty mattress pad was constantly exposed. When I did request that the room be "serviced," they brought fresh towels but left the door ajar which I discovered when I returned several hours later. Fortunately nothing was stolen. Overall a bad experience."

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"Excellent staff with quick check in time and very friendly. Room was clean as well as the entire hotel. I had one reservation and had to add on another night and the process was seamless. This hotel has been my go to for years and they never disappoint! Definitely will recommend others to stay at this hotel."

"Amenities were good BUT there was no maid service unless you asked for it- which they did not tell us until it was no longer available during our stay. So we had unmade beds, no towels and you can’t open the windows so the room smelled without fresh air. Management was somewhat apologetic and even though we are Marriott Elite members the only accommodation we got was a $25 bar credit. Oh and the door lock didn’t work right and we almost got locked in our room!"

"Beautiful place to stay on Jekyll Island. Very peaceful with easy parking. Always our go-to when visiting."

"They require a $25 deposit for booking through hotels.com. Not a big deal, however, the deposit is supposed to be returned upon checkout. This is not the case and they are very slow to return the deposit. Also, the room we stayed in had some minor flaws that were an eyesore regarding upkeep of the room. Not a deal breaker but not worth the hassle either."

"The breakfast was amazing. The pool did have some toilet paper in it in the evening but was cleaned out the next morning and the kids enjoyed the pool after for the rest of the day. As well as me. The hot tub was amazing, and we used the grill too. The cabanas could use a little cleaning on the seats, but still comfy. Room was immaculate.. but we did find a dirty used spoon in my fridge. But overall I’d book there again. Staff was amazing and accommodating "

"The room was clean but a bit tired. Bathroom needed new fixtures. AC wasn’t dependable, it would go off and on. "