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"Nice area, professional staff. Fast check in and out. It’s close to metro station and eateries. "

"Lovely hotel amazing location "

"This hotel deserves 5+ star. The staff is extremely nice and friendly, the service is extraordinary, and breakfast buffet is excellent. Last but not least, the traditional Chinese architecture and garden design are unparalleled masterpieces!"

"Excellent"

"It a hotel that I recommend to anyone who likes a real life experience. The staff so nice and so helpful and will go out of their way to help in anything I asked even I don’t speak any Chinese language at all. So if it happens to be that you are looking for a hotel near the HGH airport this hotel should be the one for you."

"Quiet accommodation that is near to the night market and Xihu Broken Bridge. Helpful concierge that recommended good local eateries and provided travel advices. Spacious and clean room. "

"Excellent location just minutes away from west lake, the fountain and pier to take west lake sightseeing boat, and right next to a mega shopping mall with extensive brands and dining options. Also good service."

"Mike 张 is excellent!"

"Splendid Hotel, super nice staff"