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Reviews

4.3 / 5Excellent
103 reviews

Amenities

  • Pool
  • Free WiFi
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Zhejiang University
    7 min drive
  • Popular Location
    Xixi Wetland Park
    11 min drive
  • Popular Location
    Lingyin Temple
    27 min drive
  • Airport
    Hangzhou (HGH-Xiaoshan Intl.)
    30 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Room, 1 King Bed, Balcony

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Superior Room, 2 Double Beds, Balcony

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Room, 1 King Bed, Balcony, Garden View

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Deluxe Room, 2 Double Beds, Balcony, Garden View

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Club Room, 1 King Bed, Balcony

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Room, 2 Double Beds, Balcony

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details
  • Deluxe Suite, 1 King Bed, Business Lounge Access

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Club Suite

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Family Suite

    Room Amenities

    • Sleeps 4
    • 1 King Bed and 1 Double Sofa Bed
    More details
  • Kids Fun King Room

    Room Amenities

    • Sleeps 3
    • 1 King Bed
    More details
  • Kids Fun Twin Room

    Room Amenities

    • Sleeps 3
    • 2 Double Beds
    More details

About this area

Hangzhou

Located in Hangzhou, Sheraton Grand Hangzhou Wetland Park Resort is in the entertainment district and on the waterfront. National Wetland Museum of China and Hangzhou Opera are cultural highlights, and some of the area's landmarks include Broken Bridge and Cai Shenmiao. Traveling with kids? Consider Hangzhou Botanical Garden and Hangzhou Zoo.

Visit our Hangzhou travel guide
Popular Location

What's nearby

  • Zhejiang University - 7 min drive
  • Yui Fei Temple - 8 min drive
  • Xixi Wetland Park - 11 min drive
  • Hangzhou Botanical Garden - 21 min drive
  • Lingyin Temple - 27 min drive

Getting around

  • Hangzhou Yuhang Station - 25 min drive
  • Wulin Square Station - 26 min drive
  • Hangzhou (HGH-Xiaoshan Intl.) - 55 min drive

Restaurants

  • Feast – Garden-view buffet restaurant. Serves breakfast and lunch daily.
  • Yue – Garden-view diner. Serves lunch and dinner daily.
  • Satine – Garden-view fine-dining restaurant. Serves dinner on select days.

About this property

Sheraton Grand Hangzhou Wetland Park Resort

Luxury resort connected to a shopping center in Hangzhou with 3 restaurants
This smoke-free resort features 3 restaurants, a full-service spa, and an indoor pool. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a coffee shop/café are onsite. All 380 rooms boast deep soaking tubs and offer free WiFi and balconies. Free wired Internet and iPod docks are standard, as are LCD TVs with satellite channels.
Sheraton Grand Hangzhou Wetland Park Resort offers 380 air-conditioned accommodations with iPod docking stations and minibars. Rooms open to balconies. Beds feature premium bedding. LCD televisions come with satellite channels. Rooms have partially open bathrooms. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bidets, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.
An indoor pool and a children's pool are on site. Other recreational amenities include an outdoor tennis court and a 24-hour fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.
Shine SPA for Sheraton has 8 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a spa tub.
The spa is open daily.

Property amenities

Internet

Available in all rooms: Free WiFi and wired Internet
Available in some public areas: Free WiFi and wired Internet

Parking and transportation

Free self parking
Limited parking spaces
24-hour pick-up airport shuttle (surcharge)
Airport shuttle on request

Food and drink

Buffet breakfast available for a fee daily 6:00 AM–10:30 AM: CNY 196 per person
3 restaurants and 1 coffee shop/café
1 bar
24-hour room service
Coffee/tea in common area(s)

Things to do

24-hour fitness center
Bicycle rentals
Children's pool
Ecotours
Full-service spa
Indoor pool
Outdoor tennis court
Shopping mall

Family friendly

Children's pool
Dry cleaning service
Free children's club
Free cribs/infant beds
Indoor pool
Laundry facilities
Rollaway/extra beds (surcharge)

Conveniences

ATM/banking services
Ballroom
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Porter/bellhop
Tour/ticket assistance
Turndown service
Wedding services

Languages spoken

Chinese
English

Business services

Business center
Computer station
Meeting rooms
Conference center

Outdoors

Garden
Terrace

Spa

8 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Detox wraps
Facials
Hydrotherapy
Massage - deep-tissue
Massage - hot stone
Massage/treatment rooms
Reflexology
Sauna
Spa open daily
Spa tub

Accessibility

If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
Accessible bathroom
Braille signage
Visual alarms in hallways
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible restaurant
Wheelchair-accessible spa

More

Couples dining
Romance packages available
Smoke-free property
TV in lobby

Room amenities

Bedroom

Air conditioning
Free cribs/infant beds
Premium bedding
Rollaway/extra beds (surcharge)

Bathroom

Bathroom (partially open)
Bidet
Deep soaking bathtub
Free toiletries
Hair dryer
Rainfall showerhead
Separate bathtub and shower

Entertainment

Cable/satellite channels
iPod dock
LCD TV

Food and drink

Coffee/tea maker
Free bottled water
Minibar

Outdoor space

Balcony

More

Connecting rooms available
Desk
Iron/ironing board
Laptop-friendly workspace
Safe
Turndown service

Policies

Check-in

Check-in available 24 hours
Express check-in

Check-out

Check-out before noon
Express check-out

Special check-in instructions

  • 24-hour airport shuttle service is available on request. Fees may apply. Contact the property in advance to make arrangements.

Pets

  • Pets not allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CNY 326.0 per night.
  • Free cribs (infant beds)!

Property payment types

Diners Club
Discover
JCB International
Mastercard
American Express
Visa

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Deposit: CNY 500 per day

We have included all charges provided to us by the property. However, charges can vary, for example, based on length of stay or the room you book.

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: CNY 196 per person (approximately)
  • Airport shuttle fee: CNY 600 per vehicle
  • Rollaway bed fee: CNY 326.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation. Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation. Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.

Property is also known as

  • Sheraton Hangzhou Wetland Park
  • Sheraton Hangzhou Wetland Park Resort
  • Sheraton Wetland Park
  • Sheraton Wetland Park Resort
  • Wetland Resort
  • Sheraton Grand Hangzhou Wetland Park Resort
  • Sheraton Grand Wetland Park Resort
  • Sheraton Grand Hangzhou Wetland Park
  • Sheraton Grand Wetland Park
  • Sheraton Hangzhou Wetland Park
  • Sheraton Grand Hangzhou Wetland Park Resort Resort
  • Sheraton Grand Hangzhou Wetland Park Resort Hangzhou
  • Sheraton Grand Hangzhou Wetland Park Resort Resort Hangzhou

Frequently asked questions

4.3

Excellent

5 - Excellent
55
4 - Good
32
3 - Okay
10
2 - Mediocre
4
1 - Poor
2
4.4
Cleanliness
4.2
Service and Staff
4.6
Amenities
4.4
Property condition

4/5 Good

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The family suite facilities are good n staff r nice. Breakfast buffet is close n location close to Xixi Wetland.

Stayed 3 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I was glad that we were able to check in a bit early, a little after noon, since we had a very early flight and were very tired. Also I liked the spacious room as we had a roll-in bed for my son.

Stayed 2 nights in Dec 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great hotel

I went for a friend trip and we loved this hotel! Staff was very helpful and knowledgeable about the area. French restaurant for dinner was fancy and delicious. Buffet breakfast was awesome. Spa treatments were luxurious. Would stay here again.

Stayed 1 night in Nov 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice family reunion

had good time for family reunion.

Stayed 2 nights in Oct 2019

5/5 Excellent

  • Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Very clean. The staff are informative and friendly. Good experience.

Stayed 2 nights in Jul 2019

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