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Really slow with the de-plane ing. No stairs for a long time.
Worth flying business class
Very friendly airport checkin agent and excellent and friendly cabin crew.
1st flight on Hainan. Good airline overall.
Despite having a 10 year Visa to China and TSA PreCheck, I was detained many times on my way to and home from Macau and China for unspecified China complexity. One of my bags was detained in Beijing for two days for having a small battery in it. Boarding in Macau took more than 30 minutes at two different counters despite my having a 10 Year Visa and Boarding Pass alreadly. There were dIrty looks for Westerners abound everywhere. I've been to China many times. Its time to recognize that Americans are just no longer welcome in China.
The only complaint is not having onli e check in and not being able to check in both flights in first destination.
Amazing staff both on-ground and in-flight!
The power outlet is broken... both of them and the seat is a little bit uncomfortable
The crew was very courteous and attentive. I did have trouble with my entertainment system in flight eastbound. I flew coach and was disappointed in the food. I appreciated the fact that my bags were not an extra charge.
Excellent - highly recommend Hianan !!
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