Title: Best Western Plus Hotel St. Raphael Reviews, Deals & Photos 2026 - Expedia [See all properties](http://www.expedia.com/Hotel-Search?regionId=&selected=12209&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Best Western Plus Hotel St. Raphael Travelers can warm up by the crackling fire at this Hamburg hotel after exploring the city's historic neighborhoods and waterfront ## Photo gallery for Best Western Plus Hotel St. Raphael ![Lobby - Best Western Plus Hotel St. Raphael (Hamburg)](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/71974587.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Fitness facility - Best Western Plus Hotel St. Raphael (Hamburg)](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/587ad437.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Bar (on property) - Best Western Plus Hotel St. Raphael (Hamburg)](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/7b091343.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Plus Hotel St. Raphael (Hamburg)](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/db1ff9b6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby - Best Western Plus Hotel St. Raphael (Hamburg)](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/6a9fd8b4.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Hamburg City Center, Best Western Plus Hotel St. Raphael offers a cozy fireplace and attentive service. Guests can relax on the charming terrace or use the gym, with multilingual staff available to assist throughout their stay. ## Reviews 9.0 Wonderful ## Popular amenities - Free WiFi - Air conditioning - Gym - Parking available - Business services ## Check prices for these days [Tonight ](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-05&endDate=2026-03-06&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [Tomorrow ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-07&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [This weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-06&endDate=2026-03-08&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [Next weekend ](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.com/Hotel-Search?startDate=2026-03-13&endDate=2026-03-15&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2) ## Room options All rooms 1 bed Showing 12 of 12 rooms ### View all photos for Comfort Room, 1 Double Bed ![Comfort Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/55887afc.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed 9.0 Wonderful 33 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Separate bedroom Down duvet Blackout drapes/curtains Hair dryer Private bathroom - 237 sq ft - 1 bedroom - Sleeps 2 - 1 Double Bed ### View all photos for Standard Queen Room ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/77be417e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Queen Room - Sleeps 2 ### View all photos for Standard Room, 1 Twin Bed ![Standard Room, 1 Twin Bed | Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/fd13bf72.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Twin Bed 8.4 Very good 5 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet Hair dryer Private bathroom Free bottled water - 151 sq ft - Sleeps 1 - 1 Twin Bed ### View all photos for Standard Room, 1 Queen Bed ![Standard Room, 1 Queen Bed | Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/2e38099b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Queen Bed 9.0 Wonderful 15 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet Hair dryer Private bathroom Minibar - 161 sq ft - Sleeps 2 - 1 Queen Bed ### View all photos for Standard Room, 1 Double Bed ![Standard Room, 1 Double Bed | Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/w2556h3840x4y0-6d6fc70c.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 Double Bed 8.8 Excellent 33 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet Hair dryer Private bathroom Minibar - 194 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Comfort Room, 1 Double Bed (Comfort Plus) ![Comfort Room, 1 Double Bed (Comfort Plus) | Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/13006f67.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Room, 1 Double Bed (Comfort Plus) 9.6 Exceptional 20 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet Private bathroom Hair dryer Bathrobes - 280 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Junior Suite, 1 Double Bed ![Junior Suite, 1 Double Bed | Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/399501e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite, 1 Double Bed 9.0 Wonderful 4 reviews ### Highlights Air conditioning Flat-screen TV Pillow menu Blackout drapes/curtains Down duvet Private bathroom Hair dryer Bathrobes - 323 sq ft - Sleeps 2 - 1 Double Bed ### View all photos for Junior Double Bed Suite ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/3ab3308e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Double Bed Suite - Sleeps 2 ### View all photos for Standard Double Room ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/c7ec354a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Double Room - Sleeps 2 ### View all photos for Comfort Double Room ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/bd0c0910.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Comfort Double Room - Sleeps 2 ### View all photos for Plus Comfort Double Room ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/927bd10a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Plus Comfort Double Room - Sleeps 2 ### View all photos for Standard Single Room ![Down comforters, minibar, in-room safe, desk](https://images.trvl-media.com/lodging/1000000/20000/12300/12209/41c157f9.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Single Room - Sleeps 1 ## You may also like Ad ![Meeting facility](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/39000000/38760000/38751200/38751163/df134553_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Courtyard by Marriott Hamburg City Hamburg-Mitte - 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Spa - Pet friendly - Free WiFi - Restaurant 8.6 Excellent 533 reviews $101 nightly $108 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hamburg-Hotels-INNSiDE-By-Melia-Hamburg-Hafen.h17834498.Hotel-Information?chkin=2026-3-8&chkout=2026-3-9&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=e2b7588e-960c-4dc4-bd9d-9b69397c3096&top_cur=USD) Ad ![Restaurant](https://a.travel-assets.com/media/meso_cm/PAPI/Images/lodging/5000000/4570000/4561600/4561542/5526cf4f_b.jpg?impolicy=fcrop&w=357&h=201&p=1&q=medium) #### Scandic Hamburg Emporio Hamburg City Center - Pet friendly - Free WiFi - Air conditioning - Gym 9.2 Wonderful 1,024 reviews $131 nightly $141 total Apr 5 - Apr 6 Total with taxes and fees [](https://www.expedia.com/Hamburg-Hotels-Scandic-Hamburg-Emporio.h4561542.Hotel-Information?chkin=2026-4-5&chkout=2026-4-6&rm1=a2®ionId=180004&destination=Hamburg (and vicinity)&destType=MARKET&latLong=53.55136,9.99233&searchId=e2b7588e-960c-4dc4-bd9d-9b69397c3096&top_cur=USD) ![Mod logo](https://a.travel-assets.com/egds/marks/onekey__standard__always_light.svg) Earn OneKeyCash on thousands of hotels when you sign in and book. More rewards for more adventures! [Sign in](https://www.expedia.com/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Best-Western-Plus-Hotel-St-Raphael.h12209.Hotel-Information)[Sign up, it's free](https://www.expedia.com/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FHamburg-Hotels-Best-Western-Plus-Hotel-St-Raphael.h12209.Hotel-Information) ## About the neighborhood Located in Hamburg City Center, a neighborhood in Hamburg, Best Western Plus Hotel St. Raphael is near a metro station. Reeperbahn and Fish Market are worth checking out if shopping is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion. Discover the area's water adventures with sailing nearby, or enjoy the great outdoors with hiking/biking trails. [Visit our Hamburg travel guide](https://www.expedia.com/Hamburg.dx180004) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C53.55279%2C10.01626&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=kTa9By5bvkSShOi6wPltQCulPJA=) Adenauerallee 41, Hamburg, HH, 20097 ### What's nearby - ![BCW0JF Moenckebergstrasse shopping street in the city centre of Hamburg, Germany, Europe](https://images.trvl-media.com/place/6126320/daa6f294-ce4a-483b-86d0-3c427de18e66.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Moenckebergstrasse 10 min walk \- 0.6 miles - ![Hamburger Kunsthalle](https://images.trvl-media.com/place/501125/2b853f4b-3be1-4f27-a1d2-1ed5e19bd83c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hamburger Kunsthalle 12 min walk \- 0.7 miles - ![Binnenalster Hamburg](https://images.trvl-media.com/place/6155866/5953a59a-2454-4e52-bd63-fa34175d233c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Jungfernstieg 19 min walk \- 1.1 miles - ![Famous Hamburg town hall with dramatic clouds, Germany](https://images.trvl-media.com/place/501122/c1d2eb11-6515-44d6-bba7-18ef0346590c.jpg?impolicy=resizecrop&rw=115.61&rh=65.03&ra=fit&q=high) Hamburg City Hall 4 min drive \- 1.3 miles - Mehr!-Theater am Großmarkt 16 min walk \- 0.9 miles ### Getting around - South Central U-Bahn 7 min walk - Hamburg Central Station 9 min walk - Hamburg Airport (HAM) 28 min drive ### Restaurants - Böckmann’s 1 min walk - Öz Urfa Kebap Salonu 4 min walk - Meram Holzkohlegrill 4 min walk - Saray Köz Restaurant 3 min walk - La Famiglia 3 min walk ## About this property ### Best Western Plus Hotel St. Raphael Upscale hotel near Miniatur Wunderland You can look forward to a terrace, a fireplace in the lobby, and a bar at Best Western Plus Hotel St. Raphael. Free in-room WiFi is available to all guests, along with a gym and conference space. Additional perks include: - Buffet breakfast (surcharge), self parking (surcharge), and an electric car charging station - Bicycle parking, multilingual staff, and luggage storage - A 24-hour front desk, a banquet hall, and a computer station - Guest reviews say great things about the helpful staff Room features All 118 rooms have comforts such as pillow menus and laptop-friendly workspaces, in addition to perks like free WiFi and desk chairs. More conveniences in all rooms include: - Bathrooms with tubs or showers and hair dryers - 42-inch flat-screen TVs with satellite channels - LED light bulbs, daily housekeeping, and desks ### Awards and affiliations Eco-Certified Property This property participates in DEHOGA Umweltcheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy. ## Similar properties ![Exterior](https://images.trvl-media.com/lodging/97000000/96200000/96191800/96191787/a00d921b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Novotel Hamburg Central Station Hamburg City Center - Free WiFi - Restaurant - Air conditioning - Breakfast available 9.0 Wonderful 234 reviews $116 nightly $136 total Mar 22 - Mar 23 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-22&endDate=2026-03-23&selected=96191787&PinnedHotelID=96191787&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/26000000/25750000/25747100/25747088/7fceff31.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ruby Lotti Hotel Hamburg Hamburg City Center - 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Pet friendly - Free WiFi - Restaurant - Bar 8.0 Very Good 494 reviews $79 nightly $85 total Mar 8 - Mar 9 Total with taxes and fees [](https://www.expedia.com/Hotel-Search?startDate=2026-03-08&endDate=2026-03-09&selected=8273267&PinnedHotelID=8273267&HadPinnedHotel=true®ionId=-1&adults=2) [Compare similar properties](/Hotel-Search?startDate=2026-03-19&endDate=2026-03-20&selected=12209&PinnedHotelID=12209&HadPinnedHotel=true®ionId=-1&adults=2&comparePropertyIds=12209,96191787,25747088,27475678,4862427) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Electric car charging station on site - Uncovered self parking on site (EUR 15 per day) ### Food and drink - Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 11 for children - A bar/lounge ### Things to do - Bicycle storage - Gym - TV in common areas ### Conveniences - 24-hour front desk - Gift shop/newsstand - Luggage storage ### Guest services - Housekeeping (daily) - Multilingual staff ### Business services - Computer station - Conference space - Meeting rooms ### Outdoors - Terrace ### Accessibility - Elevator ### More - 1 building - 5 floors - At least 80% lighting from LEDs - Banquet hall - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Fireplace in lobby - No plastic coffee stirrers - No plastic drinking straws - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Down comforter - Pillow menu ### Bathroom - Bathtub or shower - Hair dryer - Private bathroom - Shampoo - Soap - Towels provided ### Entertainment - 42-inch flat-screen TV with cable/satellite channels ### Food and drink - Free bottled water - Limited room service - Minibar ### More - Air conditioning - Desk - Desk chair - Laptop workspace - LED lighting - Phone - Safe - Water-efficient toilets ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property Information provided by the property may be translated using automated translation tools ### Access methods Staffed front desk ### Pets Pets not allowed (service animals welcome) ### Children and extra beds Children are welcome 1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Cribs (infant beds) are not available ### Property payment types ## Important information ### Optional extras - Fee for buffet breakfast: approximately EUR 22 for adults and EUR 11 for children - Uncovered self parking fee: EUR 15 per day The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Cashless transactions are available Safety features at this property include a fire extinguisher and a smoke detector This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western) Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property Property Registration Number Adenauerallee 41, 20097 Hamburg, DE 118 706 406, Hotel St. Raphael Hospiz GmbH, HRB 74 52, 040248200 ### National rating Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars. ### Property is also known as Best Western Plus Hotel St. Raphael Best Western Plus Hotel St. Raphael Hamburg Best Western Plus St. Raphael Best Western Plus St. Raphael Hamburg Best Western St. Raphael Hamburg Best Western Best Western St Raphael Best Plus St Raphael Hamburg Best Western Plus Hotel St. Raphael Hotel Best Western Plus Hotel St. Raphael Hamburg Best Western Plus Hotel St. Raphael Hotel Hamburg ## Frequently asked questions ### Is Best Western Plus Hotel St. Raphael pet-friendly? ### How much does it cost to stay at Best Western Plus Hotel St. Raphael? ### How much is parking? ### What time is check-in at Best Western Plus Hotel St. Raphael? ### What time is check-out at Best Western Plus Hotel St. Raphael? ### Where is Best Western Plus Hotel St. Raphael located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Best Western Plus Hotel St. Raphael Reviews 9.0 ### Wonderful All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.com/lp/b/content-guidelines) ### 9.2 Cleanliness ### 7.6 Location ### 9.2 Staff & service ### 8.8 Property conditions & facilities 10 - Excellent 518 8 - Good 405 6 - Okay 59 4 - Poor 16 2 - Terrible 3 ## Reviews ### 10/10 Excellent #### Haydn Dec 1, 2025 Liked: Cleanliness, amenities, property conditions & facilities our room was very clean, the staff were very helpful, we really enjoyed our stay ##### Haydn Stayed 3 nights in Nov 2025 ### 10/10 Excellent #### Lee Nov 10, 2025 Liked: Cleanliness, staff & service, amenities The room was quiet, comfy and clean and the staff were very helpful ##### Lee Stayed 3 nights in Nov 2025 ### 8/10 Good #### Niels Wann Oct 12, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Breakfast was great as usual ##### Niels Wann Stayed 2 nights in Oct 2025 ### 8/10 Good #### Niels Wann Jun 8, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Great and fiendly hotel, breakfast is fantastic ##### Niels Wann Stayed 3 nights in Jun 2025 ### 10/10 Excellent #### Derek May 1, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Wonderful staff friendly, location very convenient for train travel ##### Derek Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Audrone Jul 12, 2025 Liked: Cleanliness, amenities, property conditions & facilities Good, clean, friendly place ##### Audrone Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Kevin Oct 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great staff and lovely clean and large rooms!! ##### Kevin Stayed 4 nights in Oct 2023 ### 10/10 Excellent #### Ivory Jan 22, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great Hotel In The Center Of The City My stay was really nice and comfortable and the front desk always remembers my name as I have stayed there for over 20 years at various times. ##### Ivory Stayed 1 night in Dec 2024 ### 10/10 Excellent #### John May 7, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had a fantastic stay! Everything about the hotel was great. Excellent customer service and the breakfast buffet was really good. Peter was so friendly and attentive to whatever we needed while we ate. I wouldn't hesitate to stay at this hotel in the future. ##### John Stayed 3 nights in May 2025 ### 10/10 Excellent #### Cynthia Sep 18, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient location and very friendly and helpful staff. Room was small but adequate for a short stay. ##### Cynthia Stayed 1 night in Sep 2024 ### 8/10 Good #### Dominic Oct 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Our room was comfortable and warm. The neighbourhood has a few characters, best to avoid, as the area absorbs people from all over the world and adjusts accordingly. ##### Dominic Stayed 1 night in Oct 2025 ### 8/10 Good #### melisa May 14, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service was good ##### melisa Stayed 1 night in May 2025 ### 10/10 Excellent #### Maurice van de Sep 3, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice hotel with friendly and helpfull staff. Short walk to the town centre. ##### Maurice van de Stayed 2 nights in Sep 2023 ### 10/10 Excellent #### WILLIAM May 3, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Staff very helpful ##### WILLIAM Stayed 4 nights in Apr 2024 ### 10/10 Excellent #### Ivory Mar 5, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort When I am in Hamburg, I enjoy staying at the Best Western Plus Hotel St. Raphael. It is a wonderful boutique style hotel in the City Center and walking distance to the Main Train Station and all the shops. ##### Ivory Stayed 6 nights in Feb 2024 ### 10/10 Excellent #### Lene Østerby Dec 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fanstatic room, friendly and serviceminded stage, near by city centre, private and safe parking. Fantastic breakfast Costa bar ##### Lene Østerby Stayed 3 nights in Dec 2024 ### 10/10 Excellent #### Declan Mar 6, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is less than 10 minutes walk from the central railway station along the road that passes outside the main entrance. My room was very spacious and overlooked a side street so was incredibly quiet for a location so close to the train station. The breakfast was well stocked and offered a good choice for all diets. I would happily stay there again. ##### Declan Stayed 2 nights in Mar 2025 ### 8/10 Good #### Niels Wann Apr 7, 2025 Liked: Cleanliness, property conditions & facilities, room comfort #### Always a good experience Hotel St. Raphael, is alway great Comfortable beds, fantastic breakfast This time we were not allowed to choose the table ourselves, i like to do that? ##### Niels Wann Stayed 1 night in Apr 2025 ### 10/10 Excellent #### Olof Jul 4, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very happy Superhappy with the service. Good help with ckeck in and a great baggage room. Really good breakfast. ##### Olof Stayed 1 night in Jul 2024 ### 8/10 Good #### Alberto Sep 20, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities good hotel but unfortunately, not in the best area, the area is somewhat run down, closed business and it attracts shady people.. Excellent breakfast, with ;large choice of foods, attentive staff in the breakfast room and reception. Room was small but quiet. Overall a good hotel despite the location. ##### Alberto Stayed 6 nights in Aug 2024 ### 10/10 Excellent #### Allan Øder Sep 13, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Nice hotel, good and clean rooms, good breakfast and friendly staff. There are some homeless and drug dealers i the neighborhoods, however you can avoid these areas if you are uncomfortable with this. We had no problems. ##### Allan Øder Stayed 3 nights in Sep 2024 ### 8/10 Good #### Verified traveler Mar 25, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Handy for Hamburg Great hotel close to central station. Housekeeping staff were accommodating with our requests. Hotel is handy for Hamburg but the immediate area did feel a bit unsafe. Bed comfortable and clean room. Slightly outdated but overall nice presentation. ##### Verified traveler Stayed 2 nights in Mar 2024 ### 6/10 Okay #### Lars Dec 3, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Car park was too small. Lots of homeless people in the area. Other than that good hotel. ##### Lars ### 8/10 Good #### Wendy Sep 18, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Comfortable and good location. . Comfortable hotel near main train station. It is a bit noisy as sime of the trains run undergrounfmd quite close to the horel. Staff were all friendly and helpful. The only thing we found unhelpful was that there was a set of stairs that you had to carry your luggage up right after you came through the front door. ##### Wendy Stayed 2 nights in Sep 2023 ### 8/10 Good #### Isabelle Sep 27, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Practically situated Good stay - hotel is very well situated between 2 Underground stops which get you directly into city centre, exhibition centre Messehalle and the airport! My room was big and comfortable. Only downside is that at breakfast two days running it felt that they did not replace the cooked food quick enough as I could not get my selection of scrambled eggs. ##### Isabelle Stayed 3 nights in Sep 2024