Hamilton Vacations from $616

The vibe of the entire place was great.. the wife and myself loved the style and charm of the old brick mill made new.

We have used this hotel a couple of times previously and thought that it was a great place to stay and visit with family. There were a few things this time that seemed not to be up to the previous standard. Maybe it's policy now, but housekeeping never came into out room to do any cleaning or re-stocking. They did knock on the door and ask if we needed anything but no cleaning was done. Like I say, maybe this is policy now. In the Guest laundry, one washer was out of order, which I reported. And in the Fitness Room, the stationary bicycle was out of order and the large TV screen did not seem functional. Also, the breakfast was supposed to be available until 9:30 am, but coffee was not kept fill with hot coffee and food was not replenished adequately. So, an OK experience but not exceptional as in the past.

While the rooms were indeed clean and nice, the staff were the best part. Everyone was very nice and friendly and went out of their way to help us. Thanks all.

When we arrived late afternoon there was a note attached to the front door directing us to our room and that they were busy with another client, but did supply a number to call. Our room door was wide open with the keys laying on a table. We did try to call to ask about the wifi and breakfast. We received a text, 3 hours later, with the wifi info and that we were not getting breakfast or coffee as it was not included. I understand about breakfast, but no coffee? There was no TV's anywhere and I do not remember seeing that on the site, but I may have overlooked. The house itself was nice, historical, but we were not overwhelmed by it, nor the lack of attention to customers by the owners. Very overpriced for what you get.