Hanalei Palms Vacations from $938

Amazing property and location. The grounds were well kept, with flowers growing everywhere! The room was clean and cozy with a beautiful ocean view. We requested a 3rd floor Ocean Front room, and I highly recommend that. Awesome view of the ocean and sunrise every morning from the lanai. Quiet and peaceful, with good air conditioning. Easy access to chairs at the beach and pool every day. Easy parking and access to great food and shopping at the Coconut Marketplace and surrounding locations. The front desk staff was a little impatient and disinterested the few times we needed anything, but they always got us what we needed. We would've preferred more frequent room cleaning and service than once in 6 days. The one day it was scheduled we were gone all day until 4pm, and the room wasn't serviced until 4:30pm.

Friendly staff! Condos were perfect

Yummy breakfast. Friendly hosts. Chickens, cats, peacocks fun to watch. Beautiful property. Wake-up with the roosters.

The front staff was friendly. We stayed at a newly renovated room, which was quite nice and clean. The only negative comment would be the limited access route to the pool from where we stayed. We had to go through the restaurant to get to the pool, which was quite awkward. The pool bar closes at 6pm. It would be nice if it were open until little later.

Getting pushed to attend a timeshare presentation wasn't a good first impression, but we loved the space and rest our room provided as well as all the amenities (pool, shopping, restaurants). We did not know there was not a daily cleaning service, and more information could have been provided about taking care of trash, laundry, etc. The front desk staff were hit-and-miss - some were great, others were dismissive and made us feel like we were bothering them. Overall we enjoyed our stay and would come again!