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Authentic Hanoi Hotel

Star Rating
4 out of 5
Photo gallery

Reviews

4.0 / 5Very Good
99 reviews

Amenities

  • Free WiFi
  • Breakfast included
  • Free Parking
  • Air Conditioning

Map

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre
    4 min walk
  • Popular Location
    Hoan Kiem Lake
    5 min walk
  • Popular Location
    Ngoc Son Temple
    5 min walk
  • Airport
    Hanoi (HAN-Noi Bai Intl.)
    23 min drive

Choose dates to view prices

Book online or call:

1-800-238-0767
  • Superior Room

    Room Amenities

    • Sleeps 3
    • 1 Queen Bed OR 2 Large Twin Beds
    More details
  • Double Or Twin Superior

    More details
  • Deluxe Room, City View

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed OR 2 Twin Beds
    More details
  • Premium Deluxe

    Room Amenities

    • City view
    • Sleeps 2
    • 1 Double Bed
    More details
  • Double Or Twin Deluxe

    More details
  • Double Or Twin Premium

    More details
  • Suite, Lake View

    Room Amenities

    • Lake view
    • Sleeps 4
    • 1 King Bed
    More details
  • Family Room Lake View

    More details
  • Family Suite, City View

    Room Amenities

    • City view
    • Sleeps 4
    • 1 King Bed and 1 Large Twin Bed
    More details

About this area

Hanoi

Located in Hanoi's Hoan Kiem neighborhood, Authentic Hanoi Hotel is in the city center and on a lake. Thang Long Water Puppet Theatre and Hanoi Opera House are cultural highlights, and some of the area's notable landmarks include Hanoi Old City Gate and Temple of Literature. Looking to enjoy an event or a game while in town? See what's happening at My Dinh National Stadium or Hanoi Indoor Games Gymnasium. Our guests appreciate the hotel's location for the sightseeing.

Visit our Hanoi travel guide

What's nearby

  • Popular Location
    Thang Long Water Puppet Theatre - 4 min walk
  • Popular Location
    Hoan Kiem Lake - 5 min walk
  • Popular Location
    Ngoc Son Temple - 5 min walk
  • Popular Location
    Hanoi Opera House - 9 min walk
  • Popular Location
    St. Joseph's Cathedral - 13 min walk

Getting around

  • Hanoi Long Bien Station - 18 min walk
  • Hanoi (HAN-Noi Bai Intl.) - 37 min drive

Restaurants

  • Authentic Restaurant – Restaurant.

About this property

Authentic Hanoi Hotel

Lakefront Hanoi hotel in Hoan Kiem, walk to Thang Long Water Puppet Theatre
2 restaurants, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a conference center, and coffee/tea in a common area. All 71 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. For a bit of entertainment, LCD TVs come with satellite channels, and guests can also appreciate conveniences like refrigerators and coffee makers.
Authentic Hanoi Hotel offers 71 air-conditioned accommodations with minibars and safes. Beds feature premium bedding. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wired and wireless Internet access. 32-inch LCD televisions come with premium satellite channels. Housekeeping is provided daily.
Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.
A 24-hour business center is on site at this 4-star property. Event facilities measuring 1076 square feet (100 square meters) include a conference center. This business-friendly hotel also offers a fitness center, spa services, and a terrace. For a surcharge, the property provides an airport shuttle (available 24 hours) and a train station pick-up service. Onsite self parking is complimentary.
Authentic Hanoi Hotel is a smoke-free property.
Recreational amenities at the hotel include a fitness center.
The recreational activities listed below are available either on site or nearby; fees may apply.

Policies

Check-in

Check-in available 24 hours

Special check-in instructions

24-hour airport shuttle service is available. Fees may apply. Contact the property in advance to make arrangements.

Check-out

Check-out before noon

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are available for VND 450000.0 per night.
  • Free cribs (infant beds)!

Pets

  • Pets not allowed

Property payment types

Diners Club
Discover
JCB International
Mastercard
American Express
Visa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 570000 per vehicle (one way)
  • Rollaway bed fee: VND 450000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit are required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 24 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Property is also known as

  • Authentic Boutique Hotel
  • Authentic Boutique Hotel Hanoi
  • Authentic Hanoi Boutique
  • Authentic Hanoi Boutique Hotel
  • Hanoi Authentic Hotel
  • Authentic Hotel
  • Authentic Hanoi
  • Authentic Hanoi Hotel Hotel
  • Authentic Hanoi Hotel Hanoi
  • Authentic Hanoi Hotel Hotel Hanoi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • Free self parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Train station pick-up shuttle (surcharge)

Food and drink

  • Free buffet breakfast available daily 6:00 AM–10:00 AM
  • 2 restaurants
  • 1 bar
  • 24-hour room service
  • Coffee/tea in common area(s)

Things to do

  • Fitness center
  • Spa services

Family friendly

  • Dry cleaning service
  • Free cribs/infant beds
  • Laundry facilities
  • Refrigerator
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms
  • Conference center (1076 square feet of space)

Outdoors

  • Terrace

Spa

  • Massage - hot stone
  • Massage - Thai

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Accessible bathroom
  • In-room accessibility
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Free cribs/infant beds
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • 32-inch LCD TV
  • Cable/satellite channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Phone
  • Safe
  • Slippers
  • Soundproofing

Nearby things to do

Activities

  • Ecotours

Where to eat

  • Authentic Restaurant – Restaurant.

Frequently asked questions

4.0

Very Good

5 - Excellent
36
4 - Good
36
3 - Okay
22
2 - Mediocre
2
1 - Poor
3
4.1
Cleanliness
4.3
Service and Staff
4.2
Amenities
3.9
Property condition

5/5 Excellent

    This traveler didn’t leave comments with their review
    Stayed 1 night in Nov 2019

    3/5

    • Liked: Cleanliness, property conditions & facilities

    No pajamas provided. hotel staffs are just so so. Room for breakfast is too small to serve all customers.

    Stayed 2 nights in Aug 2019

    4/5 Good

      This traveler didn’t leave comments with their review
      Stayed 1 night in Jul 2019

      1/5

      • Disliked: Property conditions & facilities, room comfort

      Non Trust-able Hotel

      The room i booked and the room given was totally different, i booked a room with window but the room given me was no window and AC was bad. I was literally sweating next day morning and asked them to cancel my booking, then they agree to change my room. Beware of the Front Desk Guy who manages the hotel in the night time. I asked for room service food at around 11 PM and he didn't mention he has to order outside and given me a offer that only pizza is available and he charged me V.Dong 450,000 for medium size pizza. Next day when i informed this to the receptionist she surprise and call the manager to sort out it, i got back V.Dong 150,000 after few arguments. Not trust-able place , i will not book this hotel in the future

      Stayed 6 nights in Jun 2019

      3/5

      • Liked: Cleanliness

      Good location.

      We stayed in a few hotels in Hanoi and honestly thought there was better value to be found elsewhere. We were only at the Authentic one night - location excellent, rooms and breakfast very so so. There was also a very expensive cigar bar upstairs. A bit out of character wit( the rest of the hotel.

      Stayed 1 night in Apr 2019

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