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Hanoi Exclusive Hotel

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Balcony
Terrace/Patio
In-room safe, desk, laptop workspace, blackout drapes
In-room safe, desk, laptop workspace, blackout drapes

Overview of Hanoi Exclusive Hotel

Hanoi Exclusive Hotel

3.5 out of 5

4.8/5 Exceptional

Guests rated this property 4.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Business services
  • Parking available
  • Laundry

Cleaning and safety practices

  • Cleaned with disinfectant

Explore the area

  • Popular LocationSt. Joseph's Cathedral7 min walk
  • Popular LocationHoan Kiem Lake9 min walk
  • Popular LocationHanoi Opera House20 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)41 min drive

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About this area

Hanoi

Hanoi Exclusive Hotel is located in Hanoi's Hoan Kiem neighborhood. Hanoi Old City Gate and Ho Chi Minh Mausoleum are notable landmarks, and travelers looking to shop may want to visit Dong Xuan Market and Lotte Center Hanoi. Train Street and Ho Tay Water Park are also worth visiting.
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Map
Popular Location

What's nearby

  • Hang Gai Street - 5 min walk
  • Hanoi Old Town Night Market - 6 min walk
  • St. Joseph's Cathedral - 7 min walk
  • Hoan Kiem Lake - 9 min walk
  • Hanoi Opera House - 20 min walk

Getting around

  • Hanoi Long Bien Station - 12 min walk
  • Noi Bai Intl. Airport (HAN) - 41 min drive

Restaurants

  • Buddy Coffee & Travel — 3 min walk
  • Tranquil Books & Coffee — 3 min walk

About this property

Hanoi Exclusive Hotel

3.5-star Hanoi hotel in Hoan Kiem, walk to Hoan Kiem Lake
This smoke-free hotel features 24-hour room service, a business center, and concierge services. WiFi in public areas is free. Other amenities include dry cleaning, a 24-hour front desk, and tour/ticket assistance. All 30 soundproofed rooms feature free WiFi and 24-hour room service. For a bit of entertainment, Smart TVs come with cable channels, and guests will also appreciate thoughtful touches like bathrobes and slippers.
Hanoi Exclusive Hotel offers 30 air-conditioned accommodations with laptop-compatible safes and complimentary bottled water. 40-inch Smart televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Guest accommodations are sealed after cleaning
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Extended parking on site (VND 350000 per day)
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–9:00 AM: VND 230000 for adults and VND 150000 for children
  • 24-hour room service

Family friendly

  • Soundproofed rooms

Conveniences

  • Elevator

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 40-inch Smart TV
  • Cable channels

Food and drink

  • Free bottled water
  • Free tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing

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Guest rating 4.5+
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Air conditioned
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Policies

Check-in

Check-in time starts at 2:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Kids stay free! Up to 3 children stay free when using existing bedding

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: VND 230000 for adults and VND 150000 for children (approximately)
  • Airport shuttle fee: VND 840000 per vehicle (roundtrip)
  • Airport shuttle fee per child: VND 420000 (roundtrip), (from 3 to 17 years old)
  • Extended parking fee: VND 350000 per day
  • Credit card charges are subject to a surcharge of 3 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and window guards

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hanoi Xclusive Hotel
Hanoi Exclusive Hotel Hotel
Hanoi Exclusive Hotel Hanoi
Hanoi Exclusive Hotel Hotel Hanoi

Frequently asked questions

4.8
Exceptional
Rating 5 - Excellent. 32 out of 36 reviews
5 - Excellent 89%
Rating 4 - Good. 2 out of 36 reviews
4 - Good 6%
Rating 3 - Okay. 1 out of 36 reviews
3 - Okay 3%
Rating 2 - Poor. 0 out of 36 reviews
2 - Poor 0%
Rating 1 - Terrible. 1 out of 36 reviews
1 - Terrible 3%

4.8/5

Cleanliness

4.8/5

Staff & service

4.6/5

Amenities

4.7/5

Property conditions & facilities
Write a review

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel’s location is very convenient for shopping and eating in Old Quarter.The staff are super helpful and will go out of their way to help with info on sites and activities and travel advice. They organized a foot tour for us during our stay, which was excellent.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we were looking forward to our stay at Hanoi Exclusive and it didn’t disappoint. The warm welcome from the friendly delicated staff was lovely after a long journey. Our room was clean and breakfast the next morning was amazing, so much choice. All the staff were helpful and Miss Lucy organised an excellent trip for us .She is very knowledgable on the area and picked the perfect trip.Further more we got free city map too We are already looking forward to our stay at this hotel again with our family and friends next time soon.Come to stay here and meet miss Lucy and other great staff who are always willing to make your time valuable!!!
Stayed 1 night in Mar 2020

5/5 Excellent

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room super clean, bed very comfortable. The breakfast is outstanding - you can order from the menu. The staff is great, so helpful and friendly, they want to do everything for you if they can.
Stayed 1 night in Feb 2020

5/5 Excellent

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved staying here! We stayed here for 8 nights. Location fantastic! Rooms were beautiful. We were upgraded and had a large balcony with lounger and table and chairs. Lucy and the rest of the staff were amazing and so accommodating. One of the young fellas even went and got us take out one night. They will do anything for you here! Breakfast was a huge plus. Fresh fruit,cereal, yogurt and a menu with about 10 dishes to choose from. Cooked fresh and delicious. We will miss the smiles from Hanoi Exclusive and if we ever retire to Hanoi we will stay again!
Stayed 8 nights in Feb 2020

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gem in Hanoi
Amazing stay! We had a great time in Hanoi and it was made all the better by Lucy & everyone at Hanoi Exclusive Hotel. Easy to get to & close to everywhere we wanted to go. Highly recommend.
Stayed 1 night in Feb 2020