Sofitel Legend Metropole Hanoi

Photo gallery for Sofitel Legend Metropole Hanoi

Primary image
Outdoor pool, pool umbrellas, sun loungers
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar
Premium bedding, down comforters, pillowtop beds, minibar

Overview of Sofitel Legend Metropole Hanoi

VIP Access
UNESCO Sustainable Travel Pledge

Sofitel Legend Metropole Hanoi

5.0 star property

4.8/5 Exceptional

Guests rated this property 4.9/5 for cleanliness.

Popular amenities

  • Pool
  • Free WiFi
  • Air conditioning
  • Spa
  • Restaurant
  • Gym

Cleaning and safety practices

  • Cleaned with disinfectant
  • Contactless check-in
  • Hand sanitizer provided
  • Personal protective equipment
Map
15 Ngo Quyen Street, Hoan Kiem District, Hanoi, 10000

Explore the area

  • Popular LocationHoan Kiem Lake3 min walk
  • Popular LocationHanoi Opera House4 min walk
  • Popular LocationSt. Joseph's Cathedral12 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)24 min drive

Choose dates to view prices

About this area

Hanoi

Located in Old Quarter neighborhood, Sofitel Legend Metropole Hanoi is connected to a shopping center. Hanoi Opera House and Thang Long Water Puppet Theatre are cultural highlights, and some of the area's notable landmarks include Ngoc Son Temple and St. Joseph's Cathedral. Traveling with kids? Consider Train Street and Ho Tay Water Park.
Visit our Hanoi travel guideOpens in a new window
Map

What's nearby

  • Hoan Kiem Lake - 3 min walk
  • Hanoi Opera House - 4 min walk
  • Vietnam Revolution Museum - 5 min walk
  • National Museum of Vietnamese History - 7 min walk
  • St. Joseph's Cathedral - 12 min walk

Getting around

  • Hanoi Railway Station - 2 min drive
  • Noi Bai Intl. Airport (HAN) - 24 min drive

Restaurants

  • Pizza 4P's - 2 min walk
  • Bamboo Bar - 2 min walk
  • Cong Ca Phe - 2 min walk
  • Casa Italia - 2 min walk
  • Pane e Vino Italian - 2 min walk

About this property

Sofitel Legend Metropole Hanoi

5-star luxury hotel connected to a shopping center in Old Quarter
3 restaurants, a full-service spa, and an outdoor pool are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a nightclub, 3 bars/lounges, and a health club are onsite. All 364 soundproofed rooms provide free WiFi, free wired Internet, and pillowtop beds. Guests can enjoy fireplaces, and other standard amenities include 24-hour room service, DVD players, and LCD TVs.
Sofitel Legend Metropole Hanoi offers 364 accommodations with fireplaces and DVD players. Pillowtop beds feature down comforters and premium bedding. LCD televisions come with satellite channels. Guests can make use of the in-room refrigerators and minibars. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Le Spa du Metropole has 8 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including aromatherapy.

The spa is open daily.

Awards and affiliations

This property has signed the UNESCO Sustainable Travel Pledge.
Sofitel Legend Metropole Hanoi is listed in the 2021 Travel + Leisure 500.
The property is a member of Historic Hotels of the World.

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property
High-touch surfaces are cleaned and disinfected
Sheets and towels are washed at 60°C/140°F or hotter
Follows standard cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Follows industry cleaning and disinfection practices of Intertek Cristal (3rd party expert - Global)

Social distancing

Contactless check-in and check-out
Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Temperature checks available for guests
Masks and gloves available
Hand sanitizer provided
Individually-wrapped food options available for breakfast, lunch, dinner, and through room service
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and transportation

  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 6 AM–10:30 AM: USD 35 per person
  • 3 restaurants
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Things to do

  • Designer stores
  • Fitness center
  • Full-service spa
  • Nightclub
  • Outdoor pool
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • Yoga classes

Family friendly

  • DVD player
  • Free babysitting
  • In-room child care (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Refrigerator
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Ballroom
  • Elevator
  • Free newspapers in lobby
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Languages spoken

  • English
  • French
  • German
  • Japanese
  • Vietnamese

Business services

  • Business center
  • Computer station
  • Conference center
  • Meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool sun loungers
  • Pool umbrellas
  • Terrace

Spa

  • 8 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Massages
  • Massage/treatment rooms
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (select rooms)
  • In-room accessibility (select rooms)
  • Visual fire alarm
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair accessible (may have limitations)

More

  • Couples dining
  • Romance packages available
  • Smoke-free property

Restaurants on site

  • Le Beaulieu Restaurant
  • Angelina Restaurant
  • Le Club Bar
  • Le Terrasse du Metropole

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down comforter
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/tub combination
  • Towels

Entertainment

  • DVD player
  • LCD TV
  • Satellite channels

Food and drink

  • Champagne service
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Connecting rooms available
  • Desk
  • Fireplace
  • Free newspapers
  • Guidebooks/recommendations
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Restaurant dining guide
  • Slippers
  • Soundproofing
  • Turndown service

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Policies

Check-in

Check-in time starts at 2 PM
Express check-in
Minimum check-in age - 16

Check-out

Check-out before noon
Express check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property permits up to 1 crib (infant bed) or 1 rollaway/extra bed in select guestrooms.

Renovations and closures

Due to COVID-19, this property’s food and beverage options may be limited.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! One child 11 years old or younger stays free when using existing bedding
Rollaway/extra beds are available for USD 90.0 per night

Property payment types

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Fee for buffet breakfast: USD 35 per person (approximately)
  • Airport shuttle fee: USD 100 per vehicle (one-way)
  • Rollaway bed fee: USD 90.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
One child 11 years old or younger stays free when occupying the parent or guardian's room, using existing bedding
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ friendly)

Property is also known as

Hanoi Sofitel Metropole
Metropole Hanoi
Metropole Sofitel Hanoi
Sofitel Hanoi
Sofitel Legend Metropole
Sofitel Legend Metropole Hanoi
Sofitel Legend Metropole Hotel
Sofitel Legend Metropole Hotel Hanoi
Sofitel Metropole Hanoi
Sofitel Metropole Legend Hanoi
Accor Metropole Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi
Sofitel Legend Metropole Hanoi Hotel
Hanoi Sofitel
Sofitel Legend Metropole Hanoi Hotel
Sofitel Legend Metropole Hanoi Hanoi
Sofitel Legend Metropole Hanoi Hotel Hanoi

Frequently asked questions

Overall score and ratings

4.8

Exceptional

Rating 5 - Excellent. 841 out of 990 reviews
5 - Excellent 85%
Rating 4 - Good. 111 out of 990 reviews
4 - Good 11%
Rating 3 - Okay. 25 out of 990 reviews
3 - Okay 3%
Rating 2 - Poor. 8 out of 990 reviews
2 - Poor 1%
Rating 1 - Terrible. 5 out of 990 reviews
1 - Terrible 1%

4.9/5

Cleanliness

4.8/5

Staff & service

4.8/5

Amenities

4.8/5

Property conditions & facilities

5.0/5

Eco-friendliness
Write a review

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service
Arrived late Hotel checking in was easy and staffs very helpful. Plus room upgrade very happy with this hotel
Stayed 1 night in Mar 2022

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Vietnam
I was in hotel management for 30 years in the USA. Believe me when I say: everything about the Metropole is unparalleled in Vietnam and top notch. The service level provided by the highly seasoned staff is simply over the top. By day 2 of your stay, they all know your name and your preferences so you feel like you are staying in your own home- only better and nicer!
Stayed 8 nights in Dec 2021

5/5 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay!
The place lives up to it's name. The bed and pillows are amazingly comfortable. Staff is friendly and accommodating. Sitting peacefully at Le Bar you forget you are in the middle of a busy city.
Stayed 4 nights in Apr 2021

5/5 Excellent

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021

5/5 Excellent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020