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Balcony
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes
Minibar, in-room safe, desk, blackout drapes

Guest reviews

3.8/5 Good
81 reviews
Guests rated this property 3.8/5 for cleanliness.

Popular amenities

  • Free WiFi
  • Breakfast included
  • Parking included
  • Air Conditioning
  • Spa
  • Restaurant

Map

Explore the area

Popular LocationVietnam Museum of Ethnology5 min drive
Popular LocationHanoi Botanical Garden6 min drive
Popular LocationTran Quoc Pagoda7 min drive
AirportHanoi (HAN-Noi Bai Intl.)23 min drive

Choose dates to view prices

  • Classic Room, 1 Double Bed

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 1 Double Bed
    More detailsClassic Room, 1 Double Bed
  • Premium Room

    Room amenities

    • 322 sq ft
    • Lake view
    • Sleeps 2
    • 1 Double Bed and 1 Twin Bed
    More detailsPremium Room
  • Suite

    Room amenities

    • 323 sq ft
    • Lake view
    • Sleeps 4
    • 1 King Bed OR 2 King Beds
    More detailsSuite
  • Standard Room, 2 Double Beds, Connecting Rooms

    Room amenities

    • 592 sq ft
    • City view
    • Sleeps 6
    • 2 Double Beds
    More detailsStandard Room, 2 Double Beds, Connecting Rooms
  • Classic Room

    Room amenities

    • 301 sq ft
    • City view
    • Sleeps 2
    • 2 Large Twin Beds
    More detailsClassic Room

The price per-night is based on the lowest price found within the past 24 hours for the next 30 nights. All prices exclude taxes and fees and are based on a 1-night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.

About this area

Hanoi

Located in Hanoi, Sunset Westlake Hanoi Hotel is near theme parks. Vietnam Museum of Ethnology and Ho Chi Minh Museum are cultural highlights, and travelers looking to shop may want to visit Lotte Center Hanoi and Dong Xuan Market. Ho Tay Water Park and Rising Sun Park are also worth visiting. Take an opportunity to explore the area for water adventures such as boat tours.

Visit our Hanoi travel guide
Map
Popular Location

What's nearby

  • Vietnam Museum of Ethnology - 5 min drive
  • Lotte Center Hanoi - 5 min drive
  • Hanoi Botanical Garden - 6 min drive
  • Tran Quoc Pagoda - 7 min drive
  • Ho Chi Minh Museum - 7 min drive

Getting around

  • Hanoi Long Bien Station - 8 min drive
  • Noi Bai Intl. Airport (HAN) - 23 min drive

Restaurants

  • Onsite dining venue – Restaurant with a bar offering Vietnamese cuisine. Serves breakfast, lunch, and dinner daily.

About this property

Sunset Westlake Hanoi Hotel

3.5-star hotel with free breakfast and restaurant
A restaurant, a bar/lounge, and a coffee shop/café are available at this hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a snack bar/deli, valet parking, and spa services. All 59 rooms offer free WiFi, minibars, and LCD TVs with cable channels. Room service, coffee makers, and free local calls are among the other amenities available to guests.
Sunset Westlake Hanoi Hotel offers 59 air-conditioned accommodations with minibars and safes. LCD televisions come with cable channels. Bathrooms include showers, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking
  • Valet parking: VND 80000 per night
  • 24-hour roundtrip airport shuttle (surcharge)
  • Airport shuttle on request
  • Area shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Free buffet breakfast
  • 1 restaurant and 1 coffee shop/café
  • 1 bar
  • Room service available

Things to do

  • Spa services

Family friendly

  • Dry cleaning service
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Free newspapers in lobby
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Languages spoken

  • English
  • Vietnamese

Business services

  • Business center
  • Meeting rooms

Spa

  • Massages

Accessibility

  • If you have requests for specific accessibility needs, please note them in the special requests field on the booking page after selecting your room.
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Air conditioning
  • Blackout drapes/curtains
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower

Entertainment

  • Cable channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Desk
  • Free local calls
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers

Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
24-hour airport shuttle service is available on request
Fees may apply; contact the property in advance to make arrangements

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Kids stay free! Children stay free when using existing bedding; children may not be eligible for complimentary breakfast
Rollaway/extra beds are available for VND 200000.0 per night
Cribs (infant beds) are not available

Property payment types

American ExpressDiners ClubDiscoverJCB InternationalMastercardVisa

Important information

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

  • Airport shuttle fee: VND 400000 per vehicle (one way)
  • Valet parking fee: VND 80000 per night
  • Rollaway bed fee: VND 200000.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy.
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges.
Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

We should mention

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Sunset Westlake Hanoi
Sunset Westlake Hanoi Hotel
Sunset Westlake Hotel
Sunset Westlake
Sunset Westlake Hanoi
Sunset Westlake Hanoi Hotel Hotel
Sunset Westlake Hanoi Hotel Hanoi
Sunset Westlake Hanoi Hotel Hotel Hanoi

Frequently asked questions

Can I cancel my reservation for free at Sunset Westlake Hanoi Hotel and receive a full refund?
Yes, Sunset Westlake Hanoi Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Sunset Westlake Hanoi Hotel cancellation policy on our site for more details about any exclusions or requirements.
How much does it cost to stay at Sunset Westlake Hanoi Hotel?
As of Jul 12, 2020, prices found for a 1-night stay for 2 adults at Sunset Westlake Hanoi Hotel on Jul 13, 2020 start from $34, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is this hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at this hotel?
Self parking is free at this property.
What time is check-in at this hotel?
Check-in begins at 2 PM.
What time is check-out at this property?
Check-out is at noon.
Does Sunset Westlake Hanoi Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle. A fee of VND 400000 per vehicle, one way, applies.
Where is Sunset Westlake Hanoi Hotel located?
Situated in Hanoi, this hotel is 0.1 mi (0.2 km) from West Lake and within 3 mi (5 km) of Vietnam Museum of Ethnology and Lotte Center Hanoi. Ho Chi Minh Museum is 2.9 mi (4.7 km) away.

Guest reviews

Overall score and ratings for Sunset Westlake Hanoi Hotel

3.8
5 - Excellent
22
4 - Good
34
3 - Okay
17
2 - Mediocre
5
1 - Poor
3
3.8
Cleanliness
4.2
Service and Staff
1.0
Amenities
3.6
Property condition

1/5

  • Disliked: Staff & service, amenities

booked online through Expedia for this specific hotel and when arrived, they said my booking was not in their system. They wanted to put me in a motel near by, not even a hotel, motel with cheaper price. I said no and showed them my receipt that I had paid for the room. Lucky I was with some locals and they helped me out by talking to the receptionists. After some back and fort exchanges, the hotel decided to refund my moneys but at first they did not want to give me back my moneys, saying they have room at another place. Bad services and shady hotel. Would not come back again.

Stayed 5 nights in May 2019

3/5

  • Liked: Staff & service
  • Disliked: Property conditions & facilities

Stayed 2 nights in Mar 2019

4/5 Good

  • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Jan 2019

4/5 Good

    This traveler didn’t leave comments with their review
    Stayed 1 night in Dec 2018

    5/5 Excellent

    • Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

    Very friendly staff who went out of their way to assist and make my stay as easy as possible

    Stayed 2 nights in May 2018