Hanslope Vacations from $1,258

Great experience all together; cooled rooms, clean, great breakfast and perfect location

Given the price for a room in this hotel, I was disappointed by the standard of maintenance. Room 443, the TV screen kept breaking up,the remote control didn't work properly, the shower leaked under the door and the flexible shower arm was coming apart revealing the plastic pipe inside. On the plus side, the staff were very helpful and friendly. Another point to note for those with mobility issues, its at least half a mile to the nearest tube station.

I recently had a great experience staying at the Hotel Rui Plaza London. The hotel and room were nice and clean and during the July heatwave in London, the AC worked well to keep me cool all day long. The best perk of this hotel is its close proximity to the London Victoria Station which contains both the Victoria train station and the Victoria Underground (Tube) platforms. It's a quick and safe one minute walk to/from the hotel to Victoria Station. I would definitely stay at the Hotel Rui Plaza again.

Staff were very helpful. The room was a bit tired in terms of decor, the shower needed re siliconed and items were found under the bed from the previous occupants. A fridge in the room would have been beneficial. The weather was exceedingly hot when we were there, it would have been nice if jugs of water were left in communal areas. The “continental breakfast “ did not contain cheese or ham.

This place is beautiful. They put a lot of thought into all the details. A true boutique feel. I would absolutely stay again. It is walking distance to King’s Cross Station and the surrounding area is delightful. The only reason I docked it a star is due to the check in process. I booked the place about 48 hours before arrival. They reached out through Expedia asking the time I expected to arrive and they advised I needed to fill a form out. I replied with my arrival time and I advised them the form wouldn’t open correctly (I am a tech capable individual). I did not hear back prior to the day of check in. I understand I had a short booking turn around time, but it shouldn’t have been an option if it would be too much to accommodate. I arrived on check in day a bit early with my luggage just wanting to ask if they could hold it until my room was ready. They did agree to do so, but they looked incredibly put out and acted as if I was really bothering them. I had replied asap on Expedia and had done everything they asked me to that I could. The service could have been friendlier over all. I also don’t perceive this was a cultural difference thing.