Harlow District Vacations & Trips from $1,295

The gentleman who checked me in was really pleasant and helpful. I was only staying one night but the room was clean and had everything necessary. Decent shower.

Went well, a bit out of the way but that was the idea.

Heating in the initial room was not able to be turned on. No equivalent room was available. I was told I would have to pay for an upgrade or stay in a freezing cold room. Finally, 2 hours later, I was advised I would be moved to another room at no additional cost. This should have been athe immediate and unquestioning solution. Very disappointing. Breakfast was also very disappointing. The most limited (and prepackaged, so not fresh) range for breakfast I have ever encountered in extensive travels.

Rooms were lovely and clean and spacious. Lack of staff and very poor service at Breakfast. Standards of staffing have dropped since our last visit. Hardly anyone avilable.

Staff were very helpful. Lovely area, with good facilities.