Harlow District Vacations & Trips from $724

Staff and amenities were 4* however there were a few disappointments....the sofa bed was made up so we had to fold this back to a sofa to have more room space as there was only 2 of us. The pillows were uncomfy.The smoke alarm was in my eyeline while trying to sleep and flashing constantly. I don't sleep well anyway so a poor night before our travels. I appreciate this is for our safety but does it have to flash as many don't. Also there was no lime codial on the bar for my lager and lime so a small slice of fresh lime to added which made no difference. The bar and dining area lacked character or personality. The shuttle bus was perfectly on time and the check in staff very professional. Overall we were happy with our stay and hope our observations helpful .

The staff were very friendly and helpful. The room very clean. The best bit was the Sunday lunch, superb! Breakfast was very good too. Thank you.

We recently stayed at the Gem on a Saturday night and it was a fantastic experience. The hotel is stylish, well run and the staff can't do enough to assist you. Everyone was so professional. Also worth noting is that the Full English breakfast is excellent.

Room, staff, and hotel were excellent. The noise from passing flights was extremely loud though