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Front desk always had an employee that spoke English. Check-in was fast. Breakfast hot.

Great service ! Very clean!

Stunningly beautiful hotel but must stay on club floor the lobby and

From the when we first walked in all was lovely. The staff have been helpful and courteous.

Room was spacious and clean. Great amenities. Breakfast was very good. Close to stores, restaurants, and park.

Upon arriving my wife explained that we had a taxi that refused to use the meter and charged almost 4 times the usual fare. Having taken a picture of the side and license plate of the cab the concierge immediately called the cab company and the authorities on our behalf. After extensive discussion the entire fare was refunded later that day. Enquiries at the concierge desk were always handled with professionalism and friendliness not always found from concierges. If in Beijing again we would...

An excellent hotel in Beijing! The concierge team was outstanding, going above and beyond to secure entrance tickets to various sights of interest for us, which can be tricky for foreigners to do on their own. They were also super helpful in booking taxis, making our transportation hassle-free. The breakfast at the hotel was fantastic, offering a large selection of both Chinese and Western items. The staff were incredibly helpful, taking the time to explain the different foods and how to enjoy...

My family and I had a wonderful time. I was especially impressed with two of the managers - Gevin and Eason who spoke English very well and looked out for us during our stay.

I booked excursions to the Great Wall of China, and I had a limited amount of time, the hotel staff found a suitable option for me, and I looked at the Great Wall of China and even visited the Buddha Temple, I was very satisfied.

Hotel is in a very convenient location near many businesses and the metro is close by. The staff is very attentive to guests, offering a wide variety of excellent foods and service. They have afternoon tea and pastries from 1-5pm, which I thought was a very thoughtful idea. Their gym also has a decent amount of equipment. Most other hotels are a little barebones in terms of equipment.

We stayed here for about 16 nights visiting relatives in Yanjiao. Amazing experience, clean rooms, friendly/attentive staff, and an overall comfortable environment. I recommend this place to both locals and visitors. They provided clean sheets and towels for us every day and free water bottles. Very convenient laundry facility w/detergent and washer/dryer free of charge. A delicious, wide selection of dishes for breakfast buffet. Every member of the staff (manager, reception, cleaning crew) went...

In general is good just the area is too commercial and difficult to find local food

Nice hotel

Ok

Totul fain

Room is better than I expected and covenantally close to the airport with a shuttle

All the staff we interacted with were extremely helpful. The buffet breakfast was excellent. There is a nice mall (Wang Jing Walk) with restaurants just around the corner. Starbucks is downstairs and Pete’s is in the mall.

Definitely stating again Service was personable, clean and breakfast was amazing huge variety and well cooked meals