Heliopolis Beach Tours

Service was great. They were very response and addressed our concerns. But the property is more 3 stars than 4. We had two small beds together in one room. My wife’s bed was slipping from the end so 20-30 pct was unusable and mattress should be replaced. Bathroom also had duct tape on the ceiling and the shower is barely 2 feet wide. I couldn’t shower without hitting my hand somewhere. Location is great but I wouldn’t stay here again. Would look for an actual 4 star hotel.

We have stayed all over the world, but this hotel was the best we have stayed in. They upgraded our room so that we had a large multi layer balcony. Treats and drinks in the mini bar were free. The staff was SO friendly and helpful. It was expensive but so worth the splurge!!! We would highly recommend it!!!