Héninel Vacations from $568

Great location, great parking. Nice breakfast and friendly staff would definitely stay again!

I really liked the hotel location and amenities. It was really confident for my short stay in Lille. The front desk staff was super kind and welcoming. My only complaint is with the cleaning service. Basic etiquette was not followed and I felt harassed by them with how insistent they were on making up the room, even in the day of my checkout. It’s unclear to me why they are not aware which rooms are checking out that day because they acted surprised when I said that. I was suffering from jet lag and had return d to my room to take a short nap before checkout time. I had placed the do not disturb sign, and kept they would not stop knocking. Luckily I learned from the day before and manually locked my door or I’m sure they would have entered again despite me saying I’m in the room. I’m very irritated because unless it’s an emergency, there is no a reason to bang a door down because the guest is not responding and it’s before checkout out time. I think it’s a fair assumption someone could be sleeping or occupied! Anyway you can bet they were back knocking at 11:59am for 12:00pm checkout 💀

The hotel is very central, however, my room was shabby and in need of refurbishment. I didn't find the staff very helpful in comparison to other places I've stayed, and the hotel amenities weren't explained to me. This is a small thing but there was no hairdryer in the room, on asking at reception, there is a shared one which isn't great if someone else already has it. Breakfast was good and the bed was comfortable. My main concern was access to the hotel as a solo female traveller. It's between two commercial premises and set back from the shopping street, with the hotel above. It's open and quite dark, like being in a subway, until you get the secure door to access the hotel lift and stairs, with reception up on the floor above. I would have preferred to stay somewhere where I felt safer.

We staying in the XXL which came with 2 double beds and 1 double sofa bed. The 2 double beds and sofa bed we're separated by a wall and sliding door. The room was a good size and the bathroom clean. The walk in shower was excellent. The air con was good in the main room (sofa bed) but we found the separate room (2 double beds) was quite warm because of the heatwave. The beds were comfy. There was plenty of parking spaces and the hotel looked great. The staff were friendly and helpful. The on site bar and restaurant were very good. We were very pleased with our stay.

What a perfect location, close to stations restaurants and shops. A charming period property, on a quiet square overlooking a church. The room was basic but had everything I needed, very comfortable bed, super shower, toiletries, tea and coffee refreshed each day. Room serviced without being asked. This a real find for those on a budget visiting delightful Lille.